Avast signature showing up in my emails? Also Avast Internet Security & Safepric

system · 2015-11-15T17:34:12.000Z

Hi, the other day I hopped on mozilla and logged into gmail to send an email. When it was sent I noticed that now there is an Avast signature in my emails. How did that happen? I logged in from my browser, I don’t have like an automated email thing. I have Avast Internet Security.

Also, the next time I started mozilla I had it ask me about two new addons, Avast Online Security and Avast Safeprice. What are these, and are they something I should enable? They’re disabled right now. Thanks!

DavidR · 2015-11-15T18:37:35.000Z

Avast now monitors web mail as well as normal email.

The settings are in the Mail Shield - avastUI > Settings > Active Protection > Mail Shield > Customize > Behaviour - uncheck the unwanted options.

The Avast Online Security (AOS) has been around for some time previously called WebRep - it monitors sites you visit against reputation, phishing, etc.
The SafePrice used to be part of AOS, but is now available as an individual add-on - I don’t use it but is like a price comparison. They have to have permission (what firefox is asking) if you don’t want them reject them.

Personally I don’t use either.

system · 2015-11-18T06:16:37.000Z

Thanks

DavidR · 2015-11-18T14:42:19.000Z

You’re welcome.

stibi · 2015-11-18T18:11:36.000Z

And I see no reason to check outgoing EMails on a protected computer.
On mail clients like Thunderbird there are time-out problems reported in this cases. I myself had those troubles …

DavidR · 2015-11-18T18:41:37.000Z

stibi post:5:

And I see no reason to check outgoing EMails on a protected computer.
On mail clients like Thunderbird there are time-ot problems reported in this cases. I myself had those troubles …

What if you aren’t actually sending them out, but they are going out. It doesn’t necessarily have to be coming from thunderbird to be scanned.

The Mail Shield could be your first indication of an undetected or hidden spambot.

R.Hansen · 2015-11-18T18:42:02.000Z

DavidR post:2:

Avast now monitors web mail as well as normal email.

The settings are in the Mail Shield - avastUI > Settings > Active Protection > Mail Shield > Customize > Behaviour - uncheck the unwanted options.

I do not have the mail shield installed and it is adding this message to my gmails. Are you telling me that I have to install the mail shield to get access to the settings? Mail shield is a useless addon that causes problems with my email programs. I have left it out of my installation.

DavidR · 2015-11-18T18:49:01.000Z

I have answered your own topic - https://forum.avast.com/index.php?topic=179316.0 - essentially referring you to my Reply #1 above.

Eddy · 2015-11-18T18:58:42.000Z

If the mail shield would be useless, avast would not have wasted time/money/resources on developing it.

R.Hansen · 2015-11-18T19:19:12.000Z

Eddy post:9:

If the mail shield would be useless, avast would not have wasted time/money/resources on developing it.

I find it to be worse than useless. The proxy causes problems with my mail programs. I think email shields are included because that is the expectation of an anti-virus product, not because they are actually necessary to system security. YMMV.

DavidR · 2015-11-18T21:36:51.000Z

R. Hansen post:10:

Eddy post:9:

If the mail shield would be useless, avast would not have wasted time/money/resources on developing it.

I find it to be worse than useless. The proxy causes problems with my mail programs. I think email shields are included because that is the expectation of an anti-virus product, not because they are actually necessary to system security. YMMV.

As I mentioned in Reply #5 above.

The Mail Shield could be your first indication of an undetected or hidden spambot.

There are many instances of this in the viruses and worms sub-forum. Not sure what those proxy settings are that are causing the problem, but if you want to create another topic on the problem we will try to help.

stibi · 2015-11-19T10:25:51.000Z

DavidR post:6:

stibi post:5:

And I see no reason to check outgoing EMails on a protected computer.
On mail clients like Thunderbird there are time-ot problems reported in this cases. I myself had those troubles …

What if you aren’t actually sending them out, but they are going out. It doesn’t necessarily have to be coming from thunderbird to be scanned.

Maybe. But I had serious problems when Avast was allowed to check outgoing mails. I got time-outs from my mail provider, and had to turn that function off.

And - if my malware program checks all files, all write processes in the file system - which source should send EMails?

Eddy · 2015-11-19T10:32:49.000Z

mail is using a entirely different protocol than you use when submitting/receiving files.
Checking (mail)files does not say a thing about the mail content.

Not using the mailshield is like locking all doors in the house, but leaving a window open.

If you want security you need to set it up in the best possible way or it would be useless.

DavidR · 2015-11-19T14:54:25.000Z

stibi post:12:

DavidR post:6:

stibi post:5:

And I see no reason to check outgoing EMails on a protected computer.
On mail clients like Thunderbird there are time-ot problems reported in this cases. I myself had those troubles …

What if you aren’t actually sending them out, but they are going out. It doesn’t necessarily have to be coming from thunderbird to be scanned.

Maybe. But I had serious problems when Avast was allowed to check outgoing mails. I got time-outs from my mail provider, and had to turn that function off.

And - if my malware program checks all files, all write processes in the file system - which source should send EMails?

Did you not read the bit about Hidden/Undetected malware that you conveniently left out of your quote. Detections aren’t 100% guaranteed on any AV.

The Mail Shield could be your first indication of an [b]undetected or hidden[/b] spambot.

system · 2015-11-19T15:33:47.000Z

stibi post:5:

And I see no reason to check outgoing EMails on a protected computer.
On mail clients like Thunderbird there are time-out problems reported in this cases. I myself had those troubles …

Hi, if I use Thunderbird to send a mail, it would be two mails in outbox, one is the original and another with Avast signature, do you have the same trouble? This problem olny be seen after my Avast upgrade to 11.1.2241

bob3160 · 2015-11-19T15:35:33.000Z

See reply #1:
https://forum.avast.com/index.php?topic=179178.msg1268163#msg1268163

Pondus · 2015-11-19T16:34:44.000Z

perlboote post:15:

stibi post:5:

And I see no reason to check outgoing EMails on a protected computer.
On mail clients like Thunderbird there are time-out problems reported in this cases. I myself had those troubles …

Hi, if I use Thunderbird to send a mail, it would be two mails in outbox, one is the original and another with Avast signature, do you have the same trouble? This problem olny be seen after my Avast upgrade to 11.1.2241

also see this http://lmgtfy.com/?q=why+does+my+thunderbird+show+duplicate+in+outbox

stibi · 2015-11-19T16:49:22.000Z

DavidR post:14:

Detections aren’t 100% guaranteed on any AV.

Ok, this may be a problem.

But what can I do against the timeouts that I reported for outgoing virus checks?

@perlboote
No, that seems another problem, and I think you should open another thread.

DavidR · 2015-11-19T17:42:11.000Z

stibi post:18:

DavidR post:14:

Detections aren’t 100% guaranteed on any AV.

Ok, this may be a problem.

But what can I do against the timeouts that I reported for outgoing virus checks?

Which is why I suggested:

Not sure what those proxy settings are that are causing the problem, but if you want to create another topic on the problem we will try to help.

system · 2015-11-19T18:19:05.000Z

Pondus post:17:

also see this http://lmgtfy.com/?q=why+does+my+thunderbird+show+duplicate+in+outbox

I appreciate that you help me a lot！I wrongly assumed that Avast cause this problem。

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