i’m new to avast and i just ran a scan and i had checked scan archives. now the simple user interface is showing 133 lines 0 selected and i can’t close the window nor select lines. the files seem to be aa… can’t recall and now that i’ve got a browser running the files are not visable for some reason. the ctl-alt_del task manager says:ashSiml.exe is at 98% and nothing seems to be happening what do i do?? end process and mess things up ?
if some one can help i’d be happy. 
How exactly does it freeze? Does it happen always approximately at the same place/folder of the scan?
Do you see a hard disk activity (when it freezes)? Is only the program frozen, or the whole computer (possibly with mouse cursor)?
You can go to the program settings and turn on the creation of the report file (with “OK files” to be included as well in the report). This way, you can find out where the scan really stopped (it’s going to be close to the end of the report).
After avast! disappears, check the end of the report file - the “troublesome” file is likely to be close to the end (close in the sense that this particular file will probably not be written in the report, but the previous one will be the last line, so it shouldn’t be hard to guess). They would certainly like to have this file - if it really causes problems to avast! - so that they could fix the problem.
The report file created (if you turned it on in program settings) will be (default location) at \Data\Report\Simple User Interface.txt
Also, let’s say clearly: if during an avast! scan,
- avast! freezes or crashes, it’s probably avast! problem.
- The computer freezes or restarts, it could be e.g. a conflict with some other program, or a hardware problem.
- The computer powers down - it’s probably a hardware problem (e.g. overheating). The scan generates a lot of hard disk activity (and is also CPU intensive), which may increase the temperature of your hardware. I suggest to check the coolers in the case.
- If you get a blue screen, it could have a bug in avast! drivers (but then, there is not a power down).
hi,
thanks for such a quick reply. nope its not hanging in any of those ways. i think i might know why but don’t know the fix. i just last nite cloned my small ide drive to an sata drive and previously had uninstalled avg. now it seems to be listed in program files on the new drive but not listed in control panel add or remove nor is it listed in revo uninstaller app… if u have any suggestions i would love to hear how i can uninstall avg8. will post on their site also.
thanks
Sometimes, when cloning, you need to add avast key again (it’s an antipiracy feature). But there is nothing to do with Control Panel and Revo Uninstaller…
AVG Remover download here: http://www.grisoft.com/ww.download-tools