avast! slows down my PC

Avast Free Antivirus / Premium Security
1

Hi

My problem looks as follows: I’ve installed avast! on my WinXP machine last night! After the installation my PC was dramatically slowed down because the process ashServ.exe used 100% of CPU capacity. I waited for hours but it did not become better. The only way I can avoid this is by pausing the “standard shield” provider. Has anybody an idea how to manage with this problem? Thanks for your help.

Richi

2

Is the avast tray icon spinning?
If so, it’s scanning a file. It would be useful to find out which file it’s constantly scanning - to see this, double click the tray icon, click “Details >>” and scroll to the Standard Shield provider (in the list on the left). What does the “last scanned” item show? And the number of scanned files?

3

Hi I have the same problem.

Now my ashServ.exe process (from avast 4.7 free edition) takes from 70% to 100% CPU time. The problem, I believe, is more frequently triggered in the following cases:

  1. When browsing the internet using firefox 1.5.0.3 or 1.5.0.4
  2. When using uTorrent (a bittorrent P2P program)

In both cases the computer is unusable because of the high CPU usage. The only way to make it usable again is killing the process manually and stopping the services related to Avast AntiVirus. I already tried to repair the installation, reinstall and multiple reboots.
I noted that during this problem the avast icon is spinning and scanning the files that are downloaded either by firefox or by uTorrent (I download a lot of ISO files through uTorrent that have around 700MB).
The last scanned items are either web pages or the files downloaded.

In the past I didn’t use to have this problem, but after the 4.7 version it became frequent.
I don’t know if this has anything to do with a big downstream bandwidth (I have a 4Mbps link through cable modem) but the problem seems to have more impact when downloading big files at 200 KBps rates…

I hope this helps isolate the problem.

Thank you for the help.

4

Disabling uTorrent support in the P2P shield will fix this problem…

Of course, unpacking ISO files on-access can be very demanding…

5

do I have to disable the P2P shield or just disable UTorrent in the P2P shield?

Thanks.

6

It doesn’t really make any difference, if the only P2P program you use is uTorrent…

7

try Azureus… :wink: :smiley: ;D