avast! Small Office Administration 7 beta issue ?

Avast Business Avast Endpoint Protection
1

Hi all,
I’ve tested the beta on a VM virtualbox machines (win xp sp3 system clean ): I’ve installed the console and then try to deployed the protection (on the same VM pc) but it continuos to fail.
Then I’ve tryed to use avast_managed.exe, but I’ve noticed that if try to dowload the avast_managed.exe, the package it’s corrupt, I’ve tried to download it many times, but on opening I still have an error (I’ve execute the suggestion to clear IE temp folder…).
It’s seem the package file are corrupt (see attached images).
Then I’ve tried to open directly the avast_managed.exe going under C:\Documents and Settings\All Users\Dati applicazioni\AVAST Software\Administration Console\Mirror\Install and this work correctly and I can manage the client by the console.
I don’t know if depends on the type of environment I’ve used or not… :wink:

2

What’s the mirror status?

3

Hi,
the mirror status is DONE (see attached image)
Thanks!

EDIT:
but, I see that the process avast.sbc.service.exe, continues to use the CPU (typically @ 30%)

4

Interesting. Please run the Update server definitions job and attach the mirror.log file in the avast! administration console logs directory.

5

Hi,
in attached the mirror.log, I’ve leave only the last data referred to last Update server definitions job
Thanks

6

Hi giogio,
could you please generate a troubleshooting package and send it to my email?
(Admin → Settings → Troubleshooting → Download troubleshooting package)

Thanks a lot,
Marek

7

Hi marek,
troubleshooting package sended to your mail, thanks!