Avast snapshots directory in EFI System Partition

Customer PC, Windows 10 with Avast IS 11.2, unable to install latest W10 anniversary update (1607)

  • error “couldn’t update system reserved partition”

Turns out his 100MB EFI System Partition (ESP) only had 13MB available, not enough for an update (15MB?). I looked inside the partition and found that there was a 35MB “snapshots” directory created in May 2016 - after some research it appears that this directory and files are created by Avast, as part of its sandbox virtualization feature. I could not find any reference about this in my searches here or in google, but I did the following and hope that it will prevent Avast from taking up any of the scarce space in the ESP again:

  • in Avast Sandbox settings, changed Sandbox Storage setting from “same drive as modified file” to “[u]C:[/u]” - hoping it will henceforth only create snapshots on C:
  • deleted existing snapshots directory from ESP

Curious if anyone else has come across this?

cheers,
pbig

Update to the latest version (12.3.2280): https://forum.avast.com/index.php?topic=189836.0

Also teach the customer to keep things (especially security related) up-to-date.

Thanks for the replies guys, I do understand about keeping software up to date.

Are you saying that the observed behaviour does not occur in the latest version?

Yes, NG has been replaced by CyberCapture.

Excellent, thanks!

You’re welcome.

And on a note, 100Mb is not really enough for Windows 10 if also applications are installed on that drive/partition.