Avast software upgrade reverted to an old version

Hi,

I bought and installed avast! Endpoint Protection Suite. Avast prompted me to upgrade but the upgrade reverted it to and old version and now I have 31 days left in stead of three years.

Even my Avast account does now show my new license. My account name is NOL001 and I paid on 5 November 2013.

I could not find a direct email address for this complaint on their web site. If you know someone at Avast, please forward this posting to them.

Regards,

Nols Smit

I did several tests and found that the latest version of Avast Endpoint Protection (setup_av_eps.exe) is the problem. After installation on Windows 8.1 64 bit, it crashes windows upon restart. I test it over and over and always got the same reaction. Eventually, after going back to a restore point and removing Avast, using avastclear.exe, I downloaded a trial version of Avast Premier and installed it. Up to now I can restart my PC without any problems.

Please advice.

Regards,

Nols Smit