Please forgive my tenacity, I assure that my frustration is directed at Avast and not those of you attempting of your own accord to assist in finding a solution out of personal generosity. Avast themselves have instructed I and perhaps others to do the very same things that are detailed here by users of this forum, my tone has been less than pleasant as a result and I beg many pardons.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:16:44 PM, on 6/1/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16830)
Boot mode: Normal
ashDisp.exe, ashServ.exe, aswUpdSv.exe are all running in the clear, the error occurs when attempting to “start avast!” from the ‘a’ icon in the task bar. Here’s a picture: http://pics.livejournal.com/odin88/pic/00016ge3/s640x480
I hate to be a bother, but it really doesn’t look like you posted an entire HJT log. You can actually attach the log file in it’s “.txt” format on the forum so that we can download and analyze it.
Just click, “Additional Options” when you are creating your next post, click the browse button and double-click on your HJT log.
I hate to bother in return, but I have a scant few processes on the ignorelist and they have little or nothing to do with Avast. Are you trolling here just to try to make me out to be retarded man? I attached the whole unignored list to this message. You can keep your help though brother, the last thing I came to this message board for was another person to paint me into a whiny child. That’s exactly what Avast support did.
I really don’t mean to sound like an ingrate, but it seems like your purpose here is to stand around pretending to have some worthwhile knowledge on the subject just waiting for an opportunity to call me a fool. Forget this, forget avast, I’ll bite the money I wasted on it and speak not another word about it.
Your HJT log is without doubt the shortest I have seen in these forums and that is I believe why scythe944 mentioned it in the first place, no other reason.
Whilst Vista HJT logs are smaller than XPs for instance, this is still very small, this could be as a result of an undetected/hidden process blocking much of HJTs digging.
So the suggestion to run the other programs is well worth the trouble, for peace of mind if nothing else. Though I have to say it is strange if it only presented itself in this way conflicting with the splash screen causing a crash.
I don’t use the pro version, but can you not disable the splash screen (which I think is related to the Script Blocker) and see if that makes any difference.
Ok so I have the same. It started yesterday. While I was surfing in the net avast reported me some dangerous stuff on page and block it. After it my Vista report that gui crash and stop working.
I tried to reinstall Avast and now alway got Splash stop working while run gui from avast.
After crash in:
C:\Program Files\Alwil Software\Avast4\DATA\log
it’s create files - for example:
unp79619576.tmp.mdmp
In log I found Splash screen crashes after reports this:
2009-06-22 21:58:11 SYSTEM 1608 Sign of "HTML:Iframe-inf" has been found in "http://pixhost.eu/avaxhome/avaxhome/2008-06-22/menue_lotr866.jpg\{gzip}" file.
2009-06-22 21:58:13 SYSTEM 1608 Sign of "HTML:Iframe-inf" has been found in "http://pixhost.eu/avaxhome/avaxhome/2008-06-14/y1pA5_7nYF9X0Pr4EAHxa04aCmxPBJl1NPSM36TTSPLwNKUOnnCUYjk4CZ1_iVtqDl6iZVBEtDzf8o.jpg\{gzip}" file.
I scan my PC with SpyBot and AVG and nothing was found. I wanna return to Avast but always got it spot working.
Hi,
I do not think that way but after crash as I wrote above I can not scan my PC with avast (so I installed AVG to test if my PC was infected).
Any comments about crashes?
I found also when I open My computer and use Scan drive C:\ I got dialog avast! Shell Extension Scanner stop working. The same as I am trying to run avast from tray.
BTW: I reinstall Windows Vista (SP2) and install Avast Home - updated defs and go to page with pictures as I mentioned above and Avast reported:
In the previous month the World Wide Web was subject to one of the heaviest attacks since it first came into existence. Thousands of legitimate websites were attacked by the Trojan horses JS:Redirector-H and JS:Redirector-J, the aim of which was to infect millions of unsuspecting users. avast! was the first antivirus program to detect the infection right at the start and all users of avast! were protected throughout the duration of the attack. Now, more than a month after the attack was first detected, it is possible to assess the attack.
Some words after investigation:
Splash screen crashes on my Vista with SP2 (beta) - polish language - at links I mention above. But if Vista [PL] is not updated to SP2 - only SP1 everything works OK. No crash. So I think it’s Vista SP2 bug.
