I was charged twice for a product. I never received a confirmation email for either, and didnt get an order number, so i cant even attempt to get a refund. At this point id prefer all my money back and to use a different program. Unprofessional.
Just enter/use 00000000 and explain it in your request.
Hi,
You ordered two different products and the order confirmation emails were sent.
Sent Date:
5/25/20, 10:50:04 PM Central Daylight Time
and
5/25/20, 10:50:13 PM Central Daylight Time
Please have a look in your Gmail Spam/Junk folder.