Avast Stopped Working

In main, I selected all, except cookies. Hope this won’t mess up my computer. Will do my umpteenth scan now.

Will try that after the quick scan I’m running now.

TFC will also clear the Java and flash files… It does not clear cookies as it is a pointless exercise

I ran TFC, waited until it was finished, rebooted my computer, ran another quick scan and unfortunately nothing changed. Any other suggestions?

Thanks for trying to help fix this mess.

This mess as you call it isn’t an issue there is nothing you can do about password protected archives not being scanned. You don’t have the password, avast doesn’t have the password, only the program has the password, nothing you or avast can do about that.

[quote author=-midnight link=topic=110567.msg869607#msg869607 date=1354407798]

If Avast can’t scan those files why do they even show up?

Because it is listing files that can’t be scanned and giving the reason why, these files would otherwise have been scanned.

Got tired of looking at them so just deleted the log files.

Trying to remember how I found out the way to not show those files.

I give up - because there really is insufficient information to continue:
As far as I’m aware there has never been away not to display files that are password protected (such as the adobe files which only recently started protecting them) and can’t be scanned.

You have to disable the logging of error messages in the settings of the corresponding scan.

How do I do that?

Sorry, I use the German version, but let’s try…

E.g.: Quick Scan → Details → Settings → Report
Uncheck error logging there and click on ‘OK’.

I don’t see error logging in Report. Infected items is checked, Hard error’s, checked, Soft error’s, not checked, OK items, not checked, Skipped items, not checked.

That’s what I meant.

Thank you. :slight_smile:

You’re welcome.

Sorry, but didn’t work.

Thanks for trying to help me.

Please post a screenshot.

Sorry, but I still don’t know how to do that.

  1. Did you recheck that the setting was changed…??
  2. Did you reboot…??
  3. Did you rescan with the new settings to rule out that you view old results…??