system
1
When I open up my browser I get the message cannot access the Internet. If I switch off the shields access is restored. I have uninstalled the product and re-installed it, to no avail. My usual browser is opera but I have also tried IE and Chrome.
Any help would be gratefully received.
Thanks
Brian
Pondus
2
Do you have a firewall … if so what?
Did you just install avast?
Do you have any other security programs installed?
system
3
I have just updated avast on my computer and I have run into the exact same problem.
Avast web shield blocks my internet access, and it also takes 100% of my cpu. When I deactivate it everything comes back to normal.
I would be glad if this problem could be fixed.
To answer your question, I don’t have a firewall.
I have updated avast on a PC I haven’t used for 2 years, so it was a pretty good update, I also updated windows 7. I did a startup scan that found about 30 viruses and I ran CCleaner.
I don’t have any other security programs installed apart from windows malware finder which apparently found a malware.
system
4
I have windows firewall running at the moment. As soon as the avast shields are up then it plays up. When I use Opera it lets me come on this forum and facebook but nothing else.
system
5
Now the shields don’t allow me to come on here but do let me go on facebook and twitter. Nothing else though.
Pondus
6
Try avast repair
Ad/remove programs > avast > uninstall/change > repair option…
Did that change anything?
system
7
I have tried the repair option and uninstall and reinstall but hasn’t fixed it. Lets me access face book and twitter only.
system
8
Ok, I will state the obvious just in case… Did you completely uninstall any previous antivirus program - using their removal software in available?