Hi,
Avast has recently started detecting a “DLL” belonging to my Canon Pixma IP3300 printer, as Malware. Every time I try to print something the alarm sounds.
Avast is falsely detecting “Win32 : Evo-gen [Susp]” in the file “CNMFU84.DLL”
I have reported this to Avast four days ago but still it is being detected.
The VT link is here:
https://www.virustotal.com/en-gb/file/298a4e52a6bd93f7a700274182d16a6497beb8a8b8e87b5ade584003cc14da2a/analysis/1381777740/
You can upload files and report issues to avast lab here: http://www.avast.com/contact-form.php (change subject according to Your case)
you can use mail
send to virus@avast.com in a password protected zip file
mail subject: False Positive / undetected sample (select subject according to your case)
zip password: infected
or you can send files from avast chest
how to use the chest. http://www.avast.com/faq.php?article=AVKB21
Thanks Pondus,
I have sent it twice via the Chest and have now sent it via Contact form you provided.
I hope it’s sorted out soon.
Thanks anyway.
OK.
After this morning update it seems fixed.
I scanned the file in the “chest” and now it shows no virus.
Thank you
you can now right click the file in chest and select restore … a copy will remain in chest, this you can delete when all is OK 