I would like to understand how I was lead to believe that a tech saw what seemed like multiple issues with programs, but only turned out to be one and got charged $119. I have enjoyed and loved the free version so much that I purchased the Premier. I never had an issue with the free version. Customer support did listen to me, but choose to say they did nothing wrong and that the tech would not have known that I had multiple issues. Anyway customer support would not move from the they did nothing wrong. I thought I would post to see if I am seeing the same as others or is it just me.
If you can recount your experiences to - Third-party Support Manager, nekvapil(at)avast(dot)com has requested info about 3rd party support issues, so if you have time to recount your experience (copy and paste your post give the link to this topic, etc.).
If you have a support issue I would recommend you ask about it here in the support forums - and other avast users will help and no cost involved.
I wonder how many times we still must tell people about the third party and that it sucks big time before avast breaks with them 
avast could write it on the website so that those using it know… Including where to report if not satisfied
Indeed, and a very good start would be (in my opinion) not mentioning the phone number anymore.