Then, I have been very lucky indeed! Any problems that I have encountered–whether I messed up, didn’t understand, or was actually a software problem–has been resolved…
sometimes it took a few attempts before success, but all of these things were corrected.
and I received an email response fairly quickly when I contacted support with a log report.

Avast!, it’s whole team, and the members of the Avast! community are tops in my book!

cojo