Avast Support ***

system · 2015-09-30T02:07:59.000Z

Seriously.

I called for a resend on a license file. Sorry I didn’t dig hard enough in your website to find the link first. I like most Americans am not a computer geek. John was useless. He spewed a bunch of ** and took time to log into my computer to show me other problems it had which were completely unrelated to needed a new license file FOR SOFTWARE I HAVE ALREADY PAID FOR!!

He wasted me time trying to convince me to pay $180 bucks for your nerds to fix stuff I don’t care about. Then promised to send a duplicate license file. BUT NEVER DID.

YOU’RE STARTING TO SOUND LIKE A BUNCH OF SCAMMERS AVAST. BE CAREFUL.

I found the file myself. Worked like a charm. Thanks a lot ***.

Asyn · 2015-09-30T04:59:06.000Z

Report your experience to Moroni (3rd Party Support Manager) via PM.
→ https://forum.avast.com/index.php?action=pm;sa=send;u=453754

mikaelrask · 2015-09-30T06:00:53.000Z

hey sayre.chris please watch your luangage this is an all age forum.

second the support you get from the phone is a third party company that has nothing with avast to do

third the best support you can get is here on the forum and its free.

moroni · 2015-09-30T08:58:23.000Z

Hi sayre.chris,

Unfortunately we had a situation with the license server last night (https://forum.avast.com/index.php?topic=177053.msg1255390#msg1255390) and for that reason the license was not sent to you.
That doesn’t explain, though, that you were offered some service you didn’t request, although IMHO I see nothing wrong in offering something you might be interested in, which you can of course refuse.
I’ll listen to the call and if you desire I will follow up with you here or by email.

Please be aware that I edited your topic to remove the foul language. Thank you for understanding.

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