Avast taking so long to complete - seems hung

system · 2017-02-24T12:40:43.000Z

Hi - I have avast 17.1.2286 (latest version) When I run a full scan it seems to get stuck at about 81%. It used to take about a few hours. It’s been running about 9 hours now. I ran a smart scan on it and it says there is 1 issue to resolve, but doesn’t say what the issue is and I’m don’t want to say resolve it in case it’s a false positive and I get rid of something I need. Is there a way to see what this issue is so I can tell whether to resolve it or not or why the scan is taking so long or not seeming to complete? I don’t find this version user friendly at all.

igor0 · 2017-02-24T14:49:35.000Z

When the full scan is stuck, does Avast service (AvastSvc.exe) use any CPU?

system · 2017-02-24T17:22:29.000Z

It goes to “1” every so often, but is mostly at “0” in the “CPU” under the Task Manager.

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