Avast toolbar in email

Avast Free Antivirus / Premium Security
1

How do I switch of the whitelist/blacklist toolbar in outlook 2003

If I turn it off in individual emails it returns next time I open a new one.

Thanks

John

2

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for support

3

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for support

4

To Support:

If this cannot be switched off I would be grateful if you would let me know and then I could stop wasting my time looking for a solution.

Many thanks.

John

5

Does right clicking the toolbar give the option to disable?

I’m not sure if you can remove that feature via the change function when clicking uninstall in remove programs/programs and features

6

Only for that particular email. Once I close it an open another, the tool bar is back again.

John

7

Did you check to see if it can be removed via the change function? I don’t use the paid version so I’m not sure if it’s possible.

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Support?

9

Did you read reply 6, can you remove the function via the change feature once you click avast uninstall?

10

What is the change function? I have to uninstall Avast?

11

Click on avast then click uninstall and you will be presented with a popup screen, from there choose change on the left hand side and you’ll be given the options to untick any unwanted features.

Like I mentioned earlier I don’t use the paid version so I’m not sure if or what will be displayed relating to what you need to remove.

12

Thanks Craig.

Which ‘Unwanted’ option should I click to get rid the ‘whitelist/blacklist’ toolbar?

13

Maybe antispam, I’m not really sure as like I mentioned I don’t use it but I would have thought there would be something related in there which could be removed :-\

14

No, I don’t use the paid version either.

Only item related to this has a ‘?’ attached to it. No idea what that means, perhaps support could illuminate for us.

15

** BUMP **

for support.

16

Hi z8000783,
The “?” means that this feature cannot be installed/uninstalled in the Avast! free or Avast! pro antivirus. As you are using the free version, you can’t install Antispam, because it is only for IS and Premier. Maybe you talk about the Mail shield plugin. Could you make a screenshot with the toolbar so we can help you. You can see how to make a screenshot here: http://www.take-a-screenshot.org/. Have a nice day!

17

Thanks for looking at this liubomirwm.

Here’s the screen shot.

18

Hi again z8000783,
Have you ever used a trial version of avast before the free one? What is your version of avast? If yes, repair avast! through the control panel(you may want to backup your settings before this).

19

I don’t think I have ever used a trail version although I do use the free one.

Here is the version I currently have.

20

Ok, take a look here: http://forum.avast.com/index.php?topic=100431.msg802844#msg802844