Hello all ! I was noticified by Avast I have some days remaining until I must to reactivate Avast . Ok , but today when I scanned a file appear this : http://prntscr.com/25yqxz . Now , how I do that ? This appear because I had some days remaining until I must to reactivate Avast or … ?

Best wishes,
Paul

What happens if you run the C:\Program Files\AVAST Software\Avast\AvastUI.exe directly ?

What avast version do you have free/pro/ais/premier and what version number, 9.0.2008 being the latest build ?

What information shows in the avastUI > Settings > Registration (attach a screenshot) ?

  1. This → http://prntscr.com/25yv64 ;
  2. I have free version of avast and no , wan’t version 9.0.2008 .
  3. I can’t acces the program avast so I cannot see this .

Paul

Looks like you have a very old avast version, whilst it may not be avast 5 as any program update from the avast user interface would retain the old Alwil Software company name and folder names.

You could try an avast Repair > Control Panel > Add Remove Programs > select Avast free antivirus and click Change/Remove - From the next window scroll down to the Repair option and select that.

This may not work, given that your second image is saying you may need to reinstall.

The problem are done ! Thanks for your involement . I reinstall the avast and now all is fine . Thank you again !!!

Best wishes,
Paul

P.S.:The topic can be close !

You’re welcome.

Generally topics remain open, over time they drop down the chronological listing of topics.