Avast unable to update due to "Other HTTP error"

Avast Free Antivirus / Premium Security
1

This morning I got the following warning message when Avast tried to update:

Other HTTP error (404). while trying 174.120.185.186:80//iavs5x/prod-av_pro.vp
A portion of the log file is copied below. Suggestions?

[quote]
05.11.2010 06:40:49 general: SelectCurrent: selected server ‘Download846 AVAST5 Server’ from ‘main’
05.11.2010 06:40:49 internet: SYNCER: Type: use IE settings
05.11.2010 06:40:49 internet: SYNCER: Auth: another authentication, use WinInet
05.11.2010 06:40:49 internet: while trying to get file ‘prod-av_pro.vpu’, error 0x20000006 has occured, try 3
05.11.2010 06:40:49 file: Server returned 404 on file prod-av_pro.vpu
05.11.2010 06:40:50 general: InvalidateCurrent: invalidated server ‘Download846 AVAST5 Server’ from ‘main’
05.11.2010 06:40:50 general: SelectCurrent: selected server ‘Download716 AVAST5 Server’ from ‘main’
05.11.2010 06:40:50 internet: SYNCER: Type: use IE settings
05.11.2010 06:40:50 internet: SYNCER: Auth: another authentication, use WinInet
05.11.2010 06:40:50 internet: while trying to get file ‘prod-av_pro.vpu’, error 0x20000006 has occured, try 4
05.11.2010 06:40:50 file: Server returned 404 on file prod-av_pro.vpu
05.11.2010 06:40:50 file: GetNewerStampedFile:GetFileWithRetry failed: C:\Users\Jonni\AppData\Local\Temp_av_proI.tm~a03884\onefile, prod-av_pro.vpu, error: 0x20000006
05.11.2010 06:40:50 package: Tried to download prod-av_pro.vpu but failed with error 0x20000006
05.11.2010 06:40:50 package: LoadAllDefs failed 0x20000006
05.11.2010 06:40:50 package: FilterOutExistingFiles: 162 & 162 = 0
05.11.2010 06:40:50 package: FilterOutExistingFiles: 162 & 162 = 0
05.11.2010 06:40:50 general: m_bOperationDidSomething 162/162/0
05.11.2010 06:40:50 general: Err:Other HTTP error (404), while trying 174.120.185.186:80//iavs5x/prod-av_pro.vp

2

I was getting the same error here too, on two different boxes. Working alright now so give it another go.

3

Well the HTTP 404 error as you probably know is page/file not found, so it looks like a server hiccup.

What happens if you try a manual update check ?

If this is the first time this has happened ?
Then I wouldn’t expend too much energy trying to find he cause, just monitor the situation.

4

Please try to invoke the update again.

5

I’ve been getting the same message all day - for automatic and manual update attempts.
I also get message code error 20000006

6

try this…open avast, and disable webshield

try to update, if it updates, keep webshield off untill they fix it

mebius!!!

7

Same here today. Hours & hours…

A simple uninstall/ reinstall did the trick & all is as it was on one machine - just reinserted my license key

My other PC still gets the error, so I’ll likely do the same

8

I would wait, as I personally can’t see how a reinstall would resolve that particular problem and may be nothing more than a happy coincidence.

You could first try a repair of avast. Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button and scroll down to Repair, click next and follow. Thought that again would seen to be unrelated to this particular error/problem.

9

Agree, wouldn’t think it either

… but noting the repair function didn’t solve for me (I attempted that first).

Whole thing took less than 5 minutes and now both pc’s are fine :wink:

10

The fact is that I teach at a local university…

Was online for my webcourse this morning.

1 hour later, no IE or Firefox…connection

Disabled webshield and now I can connect.

I uninstalled/reinstalled
download previous versions and didn’t update the program and the connection problem continued (so it wasn’t the program, but an engine/virus update.

I have the updated avast installed at present, but websheild is disabled (the program will update with webshield active, it did when I reinstalled it.

mebius!!!