We downloaded Avast 4 Pro as a trial, evaluated the product and decided it wasn’t the tool for us - then used the uninstall wizard which completed satisfactorily.
But now whenever Outlook is started on our evaluation machine we get an error message that says:
The add-in “C:\Program Files\Alwil Software\Avast4\ashOutXt.dll” could not be installed or loaded.
Can anyone suggest what needs to be done to stop this problem from continually happening?
It may be that the plug-in reference is still in the Outlook Plug-ins, you need to remove it. The evaluation is looking for the ashOutXt.dll which is obviously not there after the uninstall.
Outlook 2000 > Tools menu > Options > Other > Advanced Options > Add-In Manager.
Sorry I’m not an Outlook user and don’t know what version of outlook you are using if the above isn’t correct.
Tech, The problem isn’t with disabled plug-ins but the opposite, the avast plug-in appears to still be referred to in Outlook even though avast is uninstalled.