Avast unsecured after System Restore - and won't let me turn it back on

General Topics
1

This is my first post here, and I’m probably not doing this correct, but I hope someone can help.

This morning AVAST mistakenly removed my Photoshop 6.0. After an hour-long phone call with support, I did a System Restore (to 2 days ago) and got Photoshop back.

However, now AVAST is “Unsecured” and won’t let me start it again. It keeps asking if I want to allow this program to make changes to my computer, and I keep clicking “Yes” - but it keeps on asking!

I tried the solution mentioned here but got this error message: “Error processing packages: 0X20000011.”

I have Windows 7, 64 bit.

Can you help me, please?

Thanks,
Bess

2

The answer is posted in your other topic on the same subject.
http://forum.avast.com/index.php?topic=121460.msg929791#msg929791

Posting in 2 threads only adds confusion. :cry:

3

Hi

Go to Start–>in search type services and in the services check the avast status is stopped/disabled if it is please start by right clicking on it and check the issue is resolved.

let me know your comments…

4

This thread is months old and the user has not been back. So you most likely will not hear from him.