Hi,
I was prompted to update Avast! (2014.9.92016) yesterday (31.03.2014). Whilst running the update the internet stopped working. I also noticed that my CPU was at 100%. After checking, it seems that Avast! is using over 90% of my CPU. I have now disabled all shields, CPU is a lot better and I have my internet back. (A bit annoying as an engineer is coming out to look at my router!). I did try to ring the helpdesk but failed to get through).
This means that I no longer have virus protection.
Hi Eddy,
I just wanted to thank you for your suggestion. I had the same issue as cws666, I performed a repair and now things are back to normal.
Thank you for your help, keep it up!
Unfortunately I didn’t know how to do a repair so I completely removed Avast! intending to re-install it. I had Pro Avast! which has not expired but as I didn’t want to buy another copy, I downloaded the free version. Can you tell me how to insert the licence key please to upgrade the free version to Pro?
Please ignore the previous message as I have now found out how to insert the license.avastlic file. Unfortunately I cannot find the current one Doh . . . . !!!
avast! repair:
XP - Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button and select Repair, click next and follow.
Vista, win7 or later - Control Panel, Programs & Features, uninstall a program, select ‘avast! Anti-Virus,’ click the Change/Remove button and select Repair, click next and follow.