DavidR
6
Well a clean reinstall also entails using the avast uninstall utility to remove remnants of both installed versions.
So I’m not really sure if this is why the problem still exists. Whilst I don’t use Chrome, I have no problem with avast 9.0 (currently using the latest beta build .2009) and firefox 25.0.1.
Clean install:
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Download the latest version of avast, 9.0.2008 http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe and save it to your HDD, somewhere you can find it again (if you didn’t save your last download). Use that when you reinstall.
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Download the avast! Uninstall Utility, avastclear.exe find it here and save it to your HDD.
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- Now uninstall avast! - using add remove programs, if you can’t do that start from the next step, reboot.- 2. run the avast! Uninstall Utility, it will request it be run from safe mode (and will handle the boot into safe mode), once complete reboot into normal mode.- 3. install the latest version, reboot.
Note: save the copy of avastclear.exe so it can be reused as some users are reporting that after running it, it is self-deleting.