Online Armor is getting a bit of a rep at screwing with the avast update process, try a forum search for online armor and see what it brings as there are certainly a number of posts about it.
By all accounts either putting it in learning mode or install mode or uninstalling OA install avast and reboot then reinstall OA and things should be running again. Though I doubt everyone in this topic is using OA.
I have had the install problem with Online Armor 3 and avast! 1290 on my XP SP3 machine, but interestingly no issues on two Vista machines with the same OA/avast! configuration. Reports on the OA forum are that installing with OA in learning mode seems to fix it for most people. In my case, I let it sit there for several minutes and things finally loaded, along with some OA error messages. Then I put OA in learning mode for a while, and all seems to be working now. No update problem before 1290, BTW. And I am using the latest OA beta, not the current release, but it seems to be a continuing problem until the next beta release at least. Or next avast! release.
That is hardly a solution but avoiding the problem and a very long winded work around/avoidance of a symptom and not a solution.
Why bother with the safe mode shuffle if your are going to uninstall, do it add remove programs in safe mode and reboot no need for the msconfig two step.
However, when you reinstall avast what is to say the same won’t happen when you update if as has been mentioned your firewall is OA. So you have to target the problem rather than the symptom.
I also updated my XP Pro system to the latest Avast Home version and had this message come up: “The AAVM subsystem detected a RPC error”. Along with my sound not working and various other items not functioning properly. My boot time increased to an incredibly long time also.
I went to the help site and found the above error and followed the instructions to repair the installation to no avail.
I proceeded to un-install the upgraded version and re-install the previous version 4.8.1229 which corrected all of the above issues.
I will not go any further but will wait until Avast brings out a corrected update file that will update their software correctly.
I use “Online Armor” as my firewall in addition to a router. I also had AVG installed as my anti-virus software but completely un-installed it using the un-install software from the vendor including searching my hard drive for any files or folders left after the un-install. I also searched my registry for any left over remnants of the AVG product.
I did this before installing the original version of Avast which works fine and continues to do so.
When I received the update notice from Avast I ran the update install from the Internet and had nothing but problems so I un-installed the upgrade and reverted back to the original version which works fine.
Like I said, I will continue with the older version until I am certain that I can upgrade with a working solution.
What are these “and had nothing but problems” that you say you had ?
We might be able to help resolve then, if we only knew what they were and if they weren’t resolved then perhaps Alwil might find a cause which can be resolved. If we don’t know what your problems are you could be waiting a long tome for something to be fixed that no one knows about.
I apologize for being short but I do not have a great deal of time to install and un-install new updates that fail to work. That being said I will attempt to remember all of the items that failed to work properly when I attempt the update.
The AAVM subsystem detected a RPC error
My boot time increased by 4-5 fold.
My computer speakers failed to work.
My network printer drivers failed to work.
Two of my boot up and log on message groups failed to log on properly.
Those are the things that I can remember at the present time. Everything was working properly prior to preforming the update and everything failed on the first mandatory reboot. I preformed another reboot and still had the same problem.
Then I attempted to correct the first error as described on your web site and that failed to correct that problem and all of the rest also remained.
I then reverted back to the original version of the software and everything is fine once again.
I trade in the stock market every day of the week and have little desire at the end of a long day to continue to problem solve on my 5 computers. Once I find something that works well I tend not to change it. The reason for my change from AVG to AVAST was I had read that your product was a very highly rated product and used less overhead than AVG. I found that to be true and like the product but I do not like upgrade headaches.
Outside of the avast FAQ for AAVM error actions - Commonly this is due to either another AV or remnants of one still on your system.
So I don’t know how effective the avg removal tool will have been or if you used this one - AVG Remover, download tool from here, http://www.grisoft.com/ww.download-tools there is a 32bit and 64 bit windows version, ensure you use the correct one.
When Online Armor is installed it blocks avast processes which have been updated after a program update, this can lead to increased boot time. Because OA doesn’t notify that it is blocked you aren’t aware of the reason. People used either learning mode or install mode to have OA allow the changed to avast processes after a program update. I don’t know if you have the latest version of OA which was also recently released.
I can’t understand that one at all sorry.
This too is a common issue with another AV or remnants of one still on your system.
Not sure about this one either, don’t know if this is possibly related to 1 and 4 above.
I will pre-empt your question but it worked before and you removed avg, it works now with an older build but not 1296, but I have seen stranger unexplained things but the update could be the catalyst that find things previously not found.
I appreciate you don’t want to spend time getting things to work, but the unfortunate fact of life is someone does have to help pin down the problems, there are a lot of people here prepared to help but they would need you to help too.
Whilst I don’t know if 4.8.1296 might help resolve any issues, but updating just one system could answer that question. I don’t know if you use hard disk imaging software to back-up your systems, if so you could do a back-up first update to 4.8.1296 and if it doesn’t resolve it rollback using the image.
“1. Outside of the avast FAQ for AAVM error actions - Commonly this is due to either another AV or remnants of one still on your system.
So I don’t know how effective the avg removal tool will have been or if you used this one - AVG Remover, download tool from here, http://www.grisoft.com/ww.download-tools there is a 32bit and 64 bit windows version, ensure you use the correct one.”
As I stated in one of my previous posts this is what I used to get rid of any remnants of AVG; plus I did a manual search through the HD and Registry just to be sure there was nothing left.
I will try to download the update file and install it after I run the file that cleans all of the previous traces of the existing one from my HD. I other words a clean install.
I have the updated version installed and running without any problems. I did a clean install and before I started the install I put Online Armor in the learning mode which it remained in even through the reboot. I never saw an Online Armor alert through the entire install.
The version number and even the timestamp of the version that Avast! didn’t like were identical to the one it did like. With the one it didn’t like - if you right click on “My Computer”, then go to “Manage” then open up storage and click on “Disk Management” the drives don’t appear.
As far as I can see someone did a good job of trojaning the file, but I can’t guess where the trojan came from and I can’t find out what the trojan was supposed to do.