Avast update to Premium Security problems

General Topics
1

This morning I updated my paid subscription to Avast to the Premium Security version (20.2.2401 build 20.2.5130.0 release date April 1, 2020 1:55 AM)
Now I can’t get online at all! The tray icon says the firewall is turned off, but going to the settings I CANNOT turn it on. Yet in another part of the settings it says it’s on! Everything worked fine before the update. Rebooted several times, flushed dns, nothing helps. Win7 says I have an internet connect, but no sites are able to connect now. I am using another computer, also Win7 and the wireless wifi and it connects no problem. WTH did Avast do to my system now? >:(

2

Have you rebooted more then once. It can take a few “reboots” sometimes with Security updates. Also make sure you Firewall profile is set to PRIVATE.

3

Repair Avast:

  1. Avast GUI → Settings → Troubleshooting
  2. Click on ‘REPAIR APP’.
  3. Follow instructions.
  4. Reboot.
4

Yup, rebooted half a dozen, then shut down overnight, no change. Firewall is PRIVATE.

5

Did all those, took 5-10 minutes to repair. When it finished and returned to main gui it still said firewall was off; clicking ok a message box says “Firewall unavailable!”. Rebooted, no changes. I can only get online if I disable all Avast shields, but that kinda defeats the purpose of having an antivirus.

6

See if this helps: https://forum.avast.com/index.php?topic=233126.msg1541115#msg1541115