here is the log file
20.04.2011 18:37:31 general: Started: 20.04.2011, 18:37:31
20.04.2011 18:37:31 general: Running setup_ais-3e8 (1000)
20.04.2011 18:37:31 system: Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
20.04.2011 18:37:31 system: Memory: 62% load. Phys:297028/785392K free, Page:1022748/1460768K free, Virt:2067508/2097024K free
20.04.2011 18:37:31 system: Computer WinName: KIM
20.04.2011 18:37:31 system: Windows Net User: KIM\kim’s
20.04.2011 18:37:31 general: Cmdline: /uninstwiz
20.04.2011 18:37:31 general: Old version: 3e8 (1000)
20.04.2011 18:37:31 registry: Deleted registry: Software\AVAST Software\Avast\UpdateReady
20.04.2011 18:37:31 system: Using temp: C:\DOCUME~1\kim’s\LOCALS~1\Temp_asw_aisI.tm~a02756 (13787M free)
20.04.2011 18:37:31 general: SGW32AIS::CheckIfInstalled set m_bAlreadyInstalled to 1
20.04.2011 18:37:31 general: DldSrc set to inet
20.04.2011 18:37:31 internet: SYNCER: Agent=Syncer/5.00 (ais-1000;p)
20.04.2011 18:37:31 system: Computer DnsName: kim
20.04.2011 18:37:31 system: Computer Ip Addr: 192.168.249.237
20.04.2011 18:37:31 system: Installed in: C:\Program Files\Alwil Software\Avast5 (13787M free)
20.04.2011 18:37:31 internet: SYNCER: Type: use IE settings
20.04.2011 18:37:31 internet: SYNCER: Auth: another authentication, use WinInet
20.04.2011 18:37:31 package: Part prg_ais-3e8 is installed
20.04.2011 18:37:31 package: Part vps_win32-11041901 is installed
20.04.2011 18:37:31 package: Part setup_ais-3e8 is installed
20.04.2011 18:37:31 package: Part jrog-a7 is installed
20.04.2011 18:37:31 package: Part jrog2-1cd is installed
20.04.2011 18:37:31 general: LoadState: Edition=1
20.04.2011 18:37:32 general: Old version: 3e8 (1000)
20.04.2011 18:37:33 file: SetExistingFilesBitmap: 811->249->249
20.04.2011 18:37:33 general: GUID: 672764f2-d404-4e12-aeb4-218f7a811bef
20.04.2011 18:37:33 general: Server definition(s) loaded for ‘main’: 297 (maintenance:0)
20.04.2011 18:37:33 general: SelectCurrent: selected server ‘Download747 AVAST5 Server’ from ‘main’
20.04.2011 18:37:33 internet: SYNCER: Type: use IE settings
20.04.2011 18:37:33 internet: SYNCER: Auth: another authentication, use WinInet
20.04.2011 18:37:47 general: progress thread start
20.04.2011 18:37:48 general: InvalidateCurrent: invalidated server ‘Download747 AVAST5 Server’ from ‘main’
20.04.2011 18:37:48 general: SelectCurrent: selected server ‘Download891 AVAST5 Server’ from ‘main’
20.04.2011 18:37:48 internet: SYNCER: Type: use IE settings
20.04.2011 18:37:48 internet: SYNCER: Auth: another authentication, use WinInet
20.04.2011 18:37:48 internet: while trying to get file ‘servers.def.vpx’, error 0x20000006 has occured, try 1
20.04.2011 18:37:48 internet: tried 1 servers to get file ‘servers.def.vpx’, but failed (0x20000006)
20.04.2011 18:37:48 file: servers.def.vpx not changed, 1302794162
20.04.2011 18:37:48 package: Download servers.def, servers.def.vpx failed with error 0x20000006.
20.04.2011 18:37:49 general: InvalidateCurrent: invalidated server ‘Download891 AVAST5 Server’ from ‘main’
20.04.2011 18:37:49 general: SelectCurrent: selected server ‘Download834 AVAST5 Server’ from ‘main’
20.04.2011 18:37:49 internet: SYNCER: Type: use IE settings
20.04.2011 18:37:49 internet: SYNCER: Auth: another authentication, use WinInet
20.04.2011 18:37:49 internet: while trying to get file ‘servers.def’, error 0x20000006 has occured, try 1
20.04.2011 18:37:49 internet: tried 1 servers to get file ‘servers.def’, but failed (0x20000006)
20.04.2011 18:37:49 file: servers.def not changed, 1302794162
20.04.2011 18:37:49 package: Tried to download servers.def but failed with error 0x20000006.
20.04.2011 18:37:49 general: Error:Other HTTP error (403), while trying 46.4.51.83:80//iavs5x/servers.def
and here is the one i read from the software when i run avast update
Last Encountered Error: Other HTTP (403), while trying 74.55.73.250:80//iavs5x/prod-ais.vpx
i have tried downloading the manual updates but i get an error message either 403-FORBIDDEN access denied
have not tried reinstalling it yet and i tried repairing it too but it didnt work
how am i gonna fix this? avast free v6