after rebooting shields are disabled, after enabling them I still can’t run a virus scan
Perform a clean installation with the off-line installer.
thank you for your answer, is there link to the off line installer and is there a cleanup tool to remove the old antivirus?
thank you
coldair
Download locations https://forum.avast.com/index.php?topic=201729.0
Download the avast! Uninstall Utility, avastclear.exe http://files.avast.com/iavs9x/avastclear.exe and save it to your HDD.
I did this two things, uninstalled in safe mode and reinstalled after rebooting and it’s been reinstalling for over a half an hour now
finally finished installing after almost an hour, did 2 reboots, then I started a full scan and left at 7pm at 7 am the scan was still at 0%.
what is going on AVAST? I left AVG for you and now you are dumping on me? I am thinking we should breakup, but I have 5 machines with you all on password and cleanup too.
AVG = avast 
so how do we fix it?
You can’t.
It is up to avast to fix it.