I keep getting the “Virus alert” warning informing me I have a trojan Win 32:DEF-DQP within my temp internet folder in th IE 5 folder \5KX27OR\ZxArps. I have tried to move it to the chest but am informed that it is being used by another process and cannot be moved. It the takes another 6-7 clicks to get rid of virus warning this then repeats 3-4 times then it goes away. has anyone got advice on this
regards
brian
I suggest:
- Disable System Restore and reenable it after step 3.
- Clean your temporary files.
- Schedule a boot time scanning with avast with archive scanning turned on. If you have problems with access rights, you can try to delete files on ‘next boot’.
- Use AVG Antispyware; SUPERantispyware and/or Spyware Terminator to scan for spywares and trojans. If any infection is detected, better and safer is send the file to Quarantine than to simple delete than.
- Test your machine with anti-rootkit applications. I suggest AVG or Trend Micro RootkitBuster.
- Make a HijackThis log to post here or, better, submit the RunScanner log to to on-line analysis.
- Immunize your system with SpywareBlaster or Windows Advanced Care.
- Check if you have insecure applications with Secunia Software Inspector.
many thanks for your advice, I should have mentioned I use win 2k pro O/S.
regards
But, please, post back your results on trying to cleaning. Other users like Polonus, Oldman or Essexboy can help you here.