Avast + vista problems

Avast Free Antivirus / Premium Security
1

Imm running windows vista [beta build 5384]. I was using avast with if for about 6 months. Recently, after installing avast 4.7 [the newest version] i started facing problems.
Windows crashes [with a BSOD] and reboots whenever avast launches;

It crashes at startup with avast’s autostart. [so i disabled the tray monitor and prevented avast from starting at boot]
It crashes whenever i launch avast maually.
Right now i have uninstalled avast.
What do i do to fix this problem?

Should i hunt for the older version of avast and install it?

This is what windows problem reports shows me:
Extra information about the problem
BCCode: 1000008e
BCP1: C0000005
BCP2: 82A4C977
BCP3: 9BC6F420
BCP4: 00000000
OS Version: 6_0_5384
Service Pack: 0_0
Product: 256_1

my specs: 512MB ram, Vista B2 build: 5384

2

In fact, we expect the last 4.7.942 version will work…
Maybe you should uninstall avast, use Avast Uninstall for complete uninstallation and then try to install again.
Any other antivirus is installed? Was in the past?

3

No other antivir was ever installed.

I have already used the uninstall tool

Ps: the older version was working fine.

4

Any other info from the BSOD?
Any useful information into Control Panel > Administrative Tools > Events, specially ‘Errors’.

Please check the folder \data\log
Are there any files called unpXXXX there (where XXXX is a random number)?
If so, send them to vlk @ avast.com
They may contain more information about the problem (maybe a link to this thread).

5

I have reinstalled avast now the progam runs fine but I get the BSOD if i enable the resident protection.

I am attaching the log files.

Thanks for your quick reply :slight_smile:

Another error has cropped up, inspite of being upto date windows security center shows this:
[img=http://img241.imageshack.us/img241/3234/saveshot0fs.th.png]

6

Unfortunately, the new version doesn’t work with Vista versions older than RC1.

You’ll have to stick with the previous version of avast (you can download it from http://www.filehippo.com/download_avast_antivirus/) or update your Vista version to something more recent…

Thanks
Vlk

7

Thanks for the reply. I was only worried that i wont be able to use avast buying vista.
Ill get an older version tempyly.

Btw which version should I get?

Thanks a lot.

8

4.7.892 is the last that works with old Vista betas, so that’s your best bet.

Thanks
Vlk