Avast VPN cuts internet all the time

system · 2017-08-27T14:15:55.000Z

It is so hard to send you an e-mail to get an answer. Not everyone has the time to come to a forum or is in his home country to call you. Give the possibility to send an e-mail for Premium clients or you start losing them.

I have VPN installed and when connected, there are frequent cuts in the internet which is sooo frustrating. If disconnected then all is well. I travel a lot and thats why I need my VPN to work. You have my account, please send me an e-mail with a solution

Eddy · 2017-08-27T14:23:29.000Z

Please post in the correct forum > https://forum.avast.com/index.php?board=80.0

Paid users have the option to send avast a email for years.
Even the free users could do so till recently.

And no, avast will not send you a email.

system · 2017-08-27T15:09:30.000Z

Eddy post:2:

Please post in the correct forum > https://forum.avast.com/index.php?board=80.0

Paid users have the option to send avast a email for years.
Even the free users could do so till recently.

And no, avast will not send you a email.

Maybe I am computer illiterate because I searched every where to find where to send an e-mail without success

Honestly I do not care, if they do not assist me, then I will search for another provider who gives his clients and easier life

Asyn · 2017-08-27T15:37:10.000Z

kassemhaydar post:1:

It is so hard to send you an e-mail to get an answer. Not everyone has the time to come to a forum or is in his home country to call you. Give the possibility to send an e-mail for Premium clients or you start losing them.

Contact support: https://support.avast.com/support/tickets/new

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