Avast Web Rep has crashed.

Avast Free Antivirus / Premium Security
1

I use a PC running Windows 7 and the free version of Avast. For several days now I keep getting the message “Avast WebRep has crashed, please press the balloon to fix this problem” (or something like that). Each time I go to the Avast web main page and update the program as well as re-scan my system but the problem keeps recurring. What is wrong with the program? Can anyone explain this new deviation? Is the program no longer effective on my computer?

Extra Notes - I have taken the precaution to run anti-spyware programs several times this week as well in an effort to keep my system clean.
HELP!

2

Have you tried performing a repair ? go to programs and features and click on avast then click uninstall, once you receive the popup screen click on repair and when completed reboot.

3

@ floravast
What browser are you using ?

What were you doing when this happened, e.g. is it on a particular site or just general browsing ?

4

I too have this problem on Windows 7 x64, latest Chrome. Repaired Avast, and problem seems to have gone away. But I did get the attached error message afterwards.

5

Open avast user interface’ from the menu

https://support.avast.com/img/other-01-en_a6pis_traymenu_openui2125407933e2c413ea807854f961aeff633adf7211ae6103d738fb079185d5427b55502beea1531ce292dfb8f773174aa306e522eb495c84.png

…or double-click the desktop icon of installed avast! antivirus software to open the avast! user interface,

https://support.avast.com/img/other-a5_icon_generic_dc87e72cde035fab6fbe53e638fe9dd606b26efe90181e7c82da9498fbde8659e8db4bb46a815077b0cb9cb6adb6416a6f6ffc3164e48a6400.gif

Click the ‘ADDITIONAL PROTECTION’ tab and from the unfolded submenu select ‘WebRep’.

https://support.avast.com/img/other-03a-en_webrep9565ba8a37ed47242e671124dd031de540b94f94ddf7750c949fff3d3823857eb5ed670c90234f6587d139a4316bcc802a3f342f404c32b5.png

There you will see the list with the icons of supported Web browsers. Colored icons indicate Web Browsers present on your computer with the WebRep plugin installed, while gray icons indicate Web Browsers which are not present on your computer or have not the plugin installed. to uninstall the plugin click ‘Uninstall’ next to the colored icon of your Web browser.and go to the option chrome extensions

https://support.avast.com/img/other-04a-en_webrep_install_uninstalle7b5009aff52f46dbd0b5ddb308073d0cb5030722b6534013789fc37f8838054deb1516164d33566510bd56a23ee2b2e1dfe553085b56186.png

open the browser chrome extensions tab
Open the folder files and programs> AVAST Software> Avast> WebRep> Chrome and find the file
AswWebRepChrome.crx drag and drop the file to the chrome extensions tab to pop up a window and click ok to add. ready.
check enabled and activated.

6

Look here: http://www.youtube.com/watch?v=S_KONTflvTk&feature=youtu.be
Is it helpful?