Hi, I am using w8.1 will all the latest updates.
When I use Netflix via thw w8 app Netflix does not work once it tries to start streaming. I can get to see all the VID icons etc.
I found some entrie for this issue and added this to webshield.ini
[General]
UseStreamFilter=0
This has not fixed the issue (I did reboot etc).
Any idea had to enable the video stream to get it to work.
BTW turning off webshield fixes the issue.
I also had an audio problem with my ASUS motherboard but that was fixed via the regentry below.
Somebody must be successfully using AVAST! and Netflix, how is it done, do you have to open some ports for the video stream??
Putting the URL in the exclusions does not work.
Coming someone from Avast give me some hints!!
By the way BBC iPlayer also chokes when Avast! is running. I suspect all video streams are killed.
nothing much as I have a fairly new install of w8.1
All I know is as soon as I enable Avast! the streaming stops.
Turn webshield off and no more problems.
So it does point to Avast! (My version is 2014.9.0.2021
I did the same test on a W7 system with Avast! version 2014.9.0.2013 and that works fine with Avast! webshield not turned off. So it is the new Avast! that is stopping the stream.
I have just added this to the mime exclusions
audio/, image/gif, image/png, text/css, video/
but it does not appear to work.
Does Avast block port numbers , if so how do you exclude the streaming ports
I’m using AIS and can stream Netflix movies. I’m using Windows 7 and Firefox 31. I’ve set no exclusions at all. I know this doesn’t help your situation, but it is possible.
I am confused now. The Windows firewall settings have not been changed from bog standard.
I do not have AIS so presume nothing is being blocked. Webshield is blocking this as if turned off all streaming work wheter it is in IE FF or Chrome or even via the W8 Metro app.
Turn Webshield on and all stall. At that point I am not touching any firewall settings.
You should be able to test if it’s the firewall by leaving Webshield on and turning off the firewall.
If that works, you need to reset the permission in the firewall.
Has any third party firewalls been installed, then disabled or removed? If so, there may be remnants interfering, as most don’t remove themselves cleanly.
Not had any response from Avast! tecchies as yet. I have been using Avast for many years without any problems. Now on W8.1 and the new AVAST! and all my streaming does not work with webshield turned on… Surely some kind of contact would not be too much too ask ?!? Even if it was to say “No there is no fix” get a different product.
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