"Avast web shield has blocked a harmful webpage or file" continuous message

Viruses and worms
1

I can see from other threads I am not the only one with this problem and are hoping you can help. I keep getting a pop up from Avast saying “avast web shield has blocked a harmful webpage or file”. It has blocked a few different web sites such as blackled, reddit and reduled.

Im hoping you can help me. Logs attached.
Thanks

2

Hi, before I clean that alert I would like you to run another programme for me. Whilst this is running I will create a script to remove anything that I find in the logs

Download the latest version of TDSSKiller from here and save it to your Desktop.

[*]Doubleclick on TDSSKiller.exe to run the application

https://dl.dropbox.com/u/73555776/tdss%20start.JPG

[*]Then click on Change parameters.

https://dl.dropbox.com/u/73555776/tdss%20Change%20param.JPG

[*]Check the boxes beside Verify Driver Digital Signature, Detect TDLFS file system and Use KSN to scan objects , then click OK.

[*]Click the Start Scan button.

[*]If a suspicious object is detected, the default action will be Skip, click on Continue.

https://dl.dropbox.com/u/73555776/tdss%20threat.JPG

[*]If malicious objects are found, they will show in the Scan results and offer three (3) options.
[*]Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

[*]Get the report by selecting Reports

https://dl.dropbox.com/u/73555776/tdss%20report.JPG

[*]Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

Please copy and paste its contents on your next reply.

3

Have attached results

4

in this thread

5

Here is the fix I promised

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: AppInit_DLLs: Files => Files File Not Found AppInit_DLLs-x32: c:/programdata/{1e70f6b3-4ef2-2735-ff74-57b72ff68439}/1.7.1.0/nofo.dll => c:\programdata\{1e70f6b3-4ef2-2735-ff74-57b72ff68439}\1.7.1.0\nofo.dll [649216 2015-01-27] () AppInit_DLLs-x32: c:\program files (x86)\searchprotect\searchprotect\bin\vc32loader.dll => "c:\program files (x86)\searchprotect\searchprotect\bin\vc32loader.dll" File Not Found 2015-02-08 21:22 - 2015-02-08 21:21 - 00176128 _____ () C:\Windows\SysWOW64\PuzzSaver.scr 2015-02-08 21:22 - 2015-02-08 21:21 - 00172032 _____ () C:\Windows\SysWOW64\SpotSaver.scr 2015-02-08 21:22 - 2015-02-08 21:21 - 00135168 _____ () C:\Windows\SysWOW64\ParaSaver.scr 2015-02-04 20:29 - 2015-02-04 20:29 - 00000000 ____D () C:\ProgramData\{18165758-115C-4DC0-9EC2-FF89F725767F} 2015-02-27 20:22 - 2013-09-08 07:13 - 00000000 ____D () C:\ProgramData\PDFC 2015-02-27 20:21 - 2014-12-31 18:29 - 00001720 _____ () C:\Windows\Tasks\LUPQLZY.job 2015-02-27 20:21 - 2014-12-31 18:29 - 00001376 _____ () C:\Windows\Tasks\RAVCQEL.job 2015-02-26 21:31 - 2015-01-27 23:30 - 00000000 ____D () C:\ProgramData\98ed9dc10000165a 2014-09-01 08:18 - 2014-09-01 08:18 - 0001248 _____ () C:\Users\Stephen Oliver\AppData\Roaming\LUPQLZY 2014-09-01 08:18 - 2014-09-01 08:18 - 0002086 _____ () C:\Users\Stephen Oliver\AppData\Roaming\RAVCQEL Task: {328FB5AD-9F3D-4D7F-8DB4-43E3EB90E531} - System32\Tasks\RAVCQEL => C:\Users\Stephen Oliver\AppData\Roaming\RAVCQEL.exe <==== ATTENTION Task: {820E0648-5EF6-451C-842A-C69B3040CA77} - System32\Tasks\LUPQLZY => C:\Users\Stephen Oliver\AppData\Roaming\LUPQLZY.exe <==== ATTENTION Task: C:\Windows\Tasks\LUPQLZY.job => C:\Users\Stephen Oliver\AppData\Roaming\LUPQLZY.exe <==== ATTENTION Task: C:\Windows\Tasks\RAVCQEL.job => C:\Users\Stephen Oliver\AppData\Roaming\RAVCQEL.exe <==== ATTENTION c:\program files (x86)\searchprotect c:/programdata/{1e70f6b3-4ef2-2735-ff74-57b72ff68439} C:\Users\Stephen Oliver\AppData\Roaming\RAVCQEL.exe C:\Users\Stephen Oliver\AppData\Roaming\LUPQLZY.exe EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.

6

Here is the first log…

7

Here is the second log

8

Have the alerts now ceased

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

c:\programdata\{1e70f6b3-4ef2-2735-ff74-57b72ff68439}

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

9

Nothing has popped up so far!

Log info…

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 25-02-2015 01
Ran by Stephen Oliver at 2015-02-27 22:08:56 Run:2
Running from C:\Users\Stephen Oliver\Downloads
Loaded Profiles: Stephen Oliver (Available profiles: Stephen Oliver)
Boot Mode: Normal

Content of fixlist:

c:\programdata{1e70f6b3-4ef2-2735-ff74-57b72ff68439}

c:\programdata{1e70f6b3-4ef2-2735-ff74-57b72ff68439} => Moved successfully.

==== End of Fixlog 22:08:57 ====

10

If all is well tomorrow let me know and I will tidy up

11

Will do, thank you for your help!!

12

I have turned my computer on and off a few times and it all looks good, no more pop up messages from Avast!!

Was there something else you wanted to do to tidy up?

13

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme :wink:

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave: