We have this message constantly coming up when ever we get on to the net. When I check avast it says its all good, I have done full scans and no virus was detected.
Its a popup in the bottom right corner and constantly does it, Any ideas???
This indicate possible infection…something is trying to phone home
Follow instructions at top in viruses and worms forum section … logs to assist in cleaning malware
ok guys im a little confused … is there an easy fix for this?? And where do I go to do it
Thank you
In simple terms, your PC is infected with malware.
Create a NEW topic on this forum board (viruses and worms) : http://forum.avast.com/index.php?board=4.0
Follow the instructions from this thread and post in into your new thread : http://forum.avast.com/index.php?topic=53253.0
At the end you should have a new topic and the viruses and worms boards with the logs provided.
You go here http://forum.avast.com/index.php?board=4.0 at top you see the logs to assist guide
We need Malwarebytes / OTL logs then we can start helping
Hello Vikki,
Welcome to the forum,
Once you attach the requested logs, we’ll contact a qualified Malware removal expert who will assist you in
removing the infection(s) from you computer.
You may attach those logs in this thread in your next post.
Vikki has created a new topic in the viruses and worms forum (as was suggested) http://forum.avast.com/index.php?topic=147656.0 we are still however waiting for the logs to be attached.