Avast will not give me a refund! It's been over a week!

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I will try to attract some attention to this topic.

You may also want to look into cancelling the ‘auto renewal’ if you haven’t already done so.

Disabling Automatic Renewal service for Avast orders distributed by Nexway
https://www.avast.com/en-us/faq.php?article=AVKB136#artTitle

Disabling Automatic Renewal service for Avast orders distributed by Digital River
https://www.avast.com/en-us/faq.php?article=AVKB126#artTitle

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I have just had a reply back from a contact at avast and they that this should now in the process or already be resolved.

Can you confirm this.