AVAST will not open

Avast Free Antivirus / Premium Security
1

I apologize for this probably being a problem already answered but i could not locate the solution. With XP I could operate Avast through the back door, sort od speak, but I could not access up front. I uninstalled Avast with AvastClear and reinstalled. When clicking on the icon all I get is a blank grey box, what do I need to do now?
Thanks,
Bill

2

Does your XP installation include SP3 ?

Does your CPU chip support the SSE2 instruction set ?

Are you connected to the internet when installing avast ?

3

Yes to all three questions…

Bill

4
  • Which Avast…? (Free/Pro/IS/Premier)
  • Which version…?
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
5

Which Avast…? (Free/Pro/IS/Premier) Free

  • Which version…? 17.8.2318 (build 17.8.3705.249)
  • Other security related software installed…? None
  • Which AV(s) did you use before Avast…? None

Thanks,

Bill

6

Repair Avast:

  1. Control Panel → Add/Remove programs → Avast
  2. Click on ‘Repair’.
  3. Follow instructions.
  4. Reboot.
7

Thanks for the suggestion but that was already tried without success. :frowning:
Bill

8

→ https://support.avast.com/article/Troubleshoot-Antivirus-UI-Failed-load

9

YEA, it works again, thanks bunches Asyn!!!

Bill

10

You’re welcome.