Avast Will Not Run a Virus Scan

system · 2017-05-03T20:27:58.000Z

Hi All,

Avast updated itself today, requiring a restart of the computer. Now when I click to begin a virus scan a window opens up to show the progress and the ‘progress number’ just stays at 0% indefinitely.

Can anyone help me to get Avast to scan my computer?

Thanks for all replies!

Eddy · 2017-05-03T20:31:58.000Z

Perform a repair.
If that doesn’t solve it, perform a clean installation of the latest version.

system · 2017-05-03T21:53:42.000Z

A Repair did not fix it. Are there any special instructions as to how to perform a “clean install” or can I just uninstall the program via Control Panel/Programs and Features/Uninstall and download a fresh version and install it normally?

Eddy · 2017-05-03T22:06:13.000Z

Remove through control panel
Run avastclear
Remove all leftovers manually
Install the latest version of avast with the offline installer

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