Today I get an alart that say’s my computer is unprotected. I just bought this program a few weeks ago. Now it has a FIT IT buttom, but when I hit it, it waits a few minutes and says “unable to connect” My computer is hook up the the internet and now this new verius protecting program is not working what do I do or who do I call?
have you tried kicking the computer ?..just kidding ;D
try avast repair and reboot
For a repair of avast. Windows, Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button from the pop-up window, scroll down to Repair, click next and follow.
Which version do you have? 5.0.594?
Try an installation from scratch:
- Download the latest version of avast! Uninstall Utility and save it.
- Download the latest avast! version and save it.
- Uninstall avast from Control Panel (if possible). If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
- Run the avast! Uninstall Utility saved on 1. If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after you’ve run it.
- Install avast! using the setup saved on 2. Boot.
- Register your free copy or add the license key for Pro.
- Check and post the results.
Why…? That’s always the first thing, I try…! ;D
asyn