Ran Avast for the first time on my 5.0 S5, and it found two threats, specifically two “potentially unwanted programs,” but when I click “resolve all,” it asks for confirmation to delete the files, and when I say yes to continue,. nothing happens. It simply goes back to the previous screen where it’s informing me about the threats. Suggestions? Thanks in advance.
What version of AMS ?
A new version is (as the rumor has it) released later this month.
There is already a beta (AMS 5) if you want to try that one.
App version 4.0.8139
Thanks for the help… “A new version might be available”? I’ve pretty much got a top-of-the-line smartphone with Lollipop. Uninstalling now.
Hi,
can you tell me what are those two apps and the detection names? Basically a screenshot of the result screen. Thanks.
Filip
Tried a reinstall and it still didn’t work. Thanks for replying! Here ya go
Hi,
yeah, that might be a problem cause they are on an external SD card (deleting files from there might or might not work based on the version of your Android as the API kept changing all the time). These looks like a valid detection so I can only advise plugging your device to your computer and deleting the files manually.
Filip
Will do. Thanks very much. I did see that they were on the SD card…