Avast won't install.

Avast Free Antivirus / Premium Security
1

Here’s a copy of my log. If anyone can make sense of it, it would be much appreciated. I took out the computer identifying bits. I had previously turned off my firewall (in case that was the prob) and I tried to scrub any past installs with aswclear.exe, but I couldn’t find any file folders to scrub.
Any advice is much appreciated.

02.05.2009 17:54:00 general: Started: 02.05.2009, 17:54:00
02.05.2009 17:54:00 system: Operating system: WindowsXP ver 5.1, build 2600, sp 3.0 [Service Pack 3]
02.05.2009 17:54:00 system: Memory: 53% load. Phys:181896/392688K free, Page:776392/944380K free, Virt:2071428/2097024K free
02.05.2009 17:54:00 system: Computer WinName: ****
02.05.2009 17:54:00 system: Windows Net User: ****
02.05.2009 17:54:00 general: Old version: ffffffff (-1)
02.05.2009 17:54:00 system: Using temp: C:\DOCUME~1*\LOCALS~1\Temp_av_inet.tm~a01148 (729M free)
02.05.2009 17:54:01 internet: SYNCER: Type: use IE settings
02.05.2009 17:54:01 internet: SYNCER: Auth: another authentication, use WinInet
02.05.2009 17:54:01 general: Install check: Program folder does NOT exist in registry
02.05.2009 17:54:01 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 0
02.05.2009 17:54:02 general: progress thread start
02.05.2009 17:54:02 general: Destination: C:\DOCUME~1*\LOCALS~1\Temp_av_inet.tm~a01148
02.05.2009 17:54:02 general: Starting download: http://www.avast.com/go.php?verb=get-avast-home&type=cnet&langid=eng
02.05.2009 17:54:03 general: Download finished from server download775.avast.com, result: 0x20000004, server response: 501
02.05.2009 17:54:03 general: Stats download775.avast.com, server response: 536870916
02.05.2009 17:54:04 general: POST result: 0x20000006, server response: 404

2

It looks to me like you and I have the same problem. I know I have a virus (or more than one). I can not update most antivirus programs and the ones I can, always get the win32 error when running. I fell that this program can do the trick if I can figure out how to get it to installed. Good luck!

3

Some infections prevent the correct antivirus installation.
I suggest a full computer on-line scanning:
BitDefender
ESET NOD32
F-Secure

For detection-only, not cleaning:
Kaspersky
Trendmicro housecall

4

Whatever virus I have is very pernicious and it won’t allow me to run an online scan or install an antivirus program.
Any more ideas? : (

5

Read the instructions, download and burn (maybe from another computer), finally use one of this rescue CD’s:

  1. Avira
  2. Kaspersky
  3. BitDefender
  4. F-Secure
  5. Dr. Web
6

Hi, I have exactly the same log and error message and have no idea why (i;m not a techie at all!)
I’ve run Bitdefender and have no infections. Any ideas? My problems started when i installed AVG 8.5 (upgrade from the previous version) and then had connection problems and now my antivirus programs won’t update. So i’ve tried to download Avast instead but it won’t install.
Interested to know if your PC is any better and what you did to fix it if so, any help appreciated,
thanks!

7

Choose your antivirus and uninstall all the others. More than one will conflict and remains of old installations could mess avast one.
Collection of Uninstallers / Removal Tools for All Popular Anti-Virus Software.

Uninstall AVG: http://www.pchell.com/virus/uninstallavg.shtml and http://www.avg.com/download-tools
BitDefender could have a similar tool too.