system
3
Hi and thanks for reply.
Sorry I probably wasn’t clear but avast clear tool was what I meant by avast uninstall utility so yes I’ve run that, a few times now. The uninstall from the Windows program list (in Programs and Features in control panel) doesn’t work.
Looking on the internet the “side by side configuration” error gets thrown up by a number of programs and solutions appear to me to involve installing C++ Redistributable packages and/or tinkering with certain registry settings.