I use Avast free edition. How come it won’t scan my mail now? I had problems last month with software changing POP servers from mail.adelphia.blah blah blah to IP addresses. I think it was Avast scanning something somehow. I am not sure.
Got that fixed, but it seems that it is not scanning my e-mail anymore. I used to get this little pop-up in the lower right corner saying what it was doing, now I don’t. Can anyone that uses this software help? Please?
When the POp server and SMTP server were set to an IP address, I was asked for a password all the time and the username was all screwed up. Bottom line, it now says it is waiting for a process to begin when I look at the settings in the software. It is as if Outlook has not began according to Avast even though I am reading my mail. The settings are set to scan inbound mail in Outlook.
Actually, noyhing was screwed up like you said… avast! must change your incoming and outgoing server names in order to protect your computer. How do you think avast! mail protection would work if you don’t let it do it’s job ? Actually, you screwed up your settings when you changed everything avast! mail protection wizard set as it should be in the first place…
Just run avast! mail protection wizard again and let it do what needs to be done… don’t forget to close Outlook Express before you start mail protection wizard…
Btw, this screenshot should show you how exactly settings should look for each account you have… of course, for every single account you most likely have different login name, but that’s the form like it should look like… try to use your logic, and it will be very easy to convert that login name into each account’s original login names…
Can I just add that it is important that you reset your incomming mail, outgoing mail & account name to their original settings, you must do this first before closing Outlook Express and following Technical’s instructions.
I say this because as you have already run the Mail Protection Wizard once it may have changed these settings, so the Wizard will start the wrong information and not work… happened to me!
Still not sure?
Incomming mail (pop3) & Outgoing mail (SMTP), reset these to the mail settings provided by your ISP.
Make sure that you remove any text to the right of # sign in your account name and also remove the # sign.
“Very bad point: when you get the inbound mail scanning settings set up with pop and smtp servers showing 127.0.0.1 and the username showing username#pop.isp.com this does not hold. When you reboot your pc it will have returned to pop.isp.com in the pop server and 127.0.0.1 in the smtp server meaning your inbound mail is not being scanned. We had 10 attempts at this manually setting it up and through the mail protection wizard. a definite bug in the program and, as most viruses come in via email a serious one.” http://www.reviewcentre.com/review122590.html
Is this the same issue?
Has anyone using The Bat! v2 email with Avast! antivirus had any problems?
The plugin is into avast! installation:
Control Panel > Add/remove > avast antivirus > Change/Remove
Choose ‘Change’ option on the pop-up window
Check the plugin there…
Okay, used the wizard and it works fine now. I don’t have scan outbound mail checked, but it seems to be doing it. Does this make sense?
I think what the problem was that instead of the account username saying xxx#mail.adelphia.net, it somehow got changed to xxx#mail.adelphia.net#blah blah blah, so that was something that happened that is fixed now.
So, should I check the box scan outbound messages or not?
Why should anyone bother with that, when they have avast! mail protection wizard ? Just run it and choose AUTOMATICALLY REMOVE PROTECTION FROM ALL MY ACCOUNTS. It will do everything automatically, without messing anything up. After that, you can go from the scratch and protect all your accounts without any problem… works best !
Now wait a minute, quick question. Is the internet mail tab the one protecting outlook express, or is in the Outlook/Exchange tab? Because the Outlook/Exchange tab says that it is waiting for a subsystem to start, so I imagine that means it is for the full blown Outlook, which I don’t have.
The Internet mail tab shows that it is the one scanning my inbound and outbound mail through Outlook Express. Am I right?
No matter who is faster, most important thing is to help this guy… girl… whatever, hehe… It says male in profile, and female in picture… maybe both ? Hehe… joke
Why should anyone bother with that, when they have avast! mail protection wizard ? Just run it and choose AUTOMATICALLY REMOVE PROTECTION FROM ALL MY ACCOUNTS. It will do everything automatically, without messing anything up. After that, you can go from the scratch and protect all your accounts without any problem... works best !
Maybe I missed the point, but I thought the email accounts had been changed … if you just change the POP3 and SMTP settings without first using the mail protection uninstall wizard … running the mail protection wizard adds an extra # and text in the username field.
Once in this situation I don’t believe that the mail uninstall wizard will restore the orginal user name it will just remove the right hand # and the text to the right.
I thought that this could be the source of the problem, as this is exactly what I did when I changed my ISP.
I just tried what you said… I started my avast! mail protection wizard three times in a roll… nothing happened as you mentioned. I never saw anything like that…
Of course if you changed something manualy without avast! assistance, then avast! mail protection wizards wouldn’t know what are your original settings… it’s not like it is artificial inteligence program or something… It just restores data that you previously left in those fields.
If you go and remove protection from all your accounts, it should just clean all fields to original state…
