I’m new to Avast but it has already found two viruses on my system during normal operations. The problem I have is that twice now I’ve tried to do a total disk scan and Avast won’t complete. It goes through all the files on the disk and then starts over again. What am I doing wrong?
How do you initiate the scan?
What OS?
What EXACT version of Avast?
At what file/folder is it stopping? (see avast’s log file)
Just trying to help, besides the info required by Eddy, can you tell us if you have a ‘second’ antivirus program in the same computer?
Sorry about that, I’m running XP pro. Avast is the only antivirus running. My disk crashed and the tech installed xp pro with sp2 and put avast on because he said it was the best. The disk crashed from corrupt windows software not a virus. I initiate a scan by starting avast from the program menu, selecting the harddisk(s) with thorough scan and hitting the play or start button. I’m running avast 4.6 home edition. Avast doesn’t stop scanning. It completes the check of the disk or even two hard drives and then starts over again. It records the same errors for the same files in the logfile ie can’t open file password required or corrupt zip file or something like that but most files do not generate errors. As far as I know it may never stop. I let it check a disk twice and then shut it off.
You have a good tech ;D
This is the first time I listen this… well, I’m not a newbie here… I loop scanning… I though this only occurs with avast! screen saver module.
Don’t worry about the passworded files or corrupt. They can’t harm you like a virus.
Can you post some details about your hard disks?
Number of partitions, size, free space, etc. :
I’ve heard about the (twice) repeated scanning a couple of times already. It always showed up that the user selected both Local disks and Folder selection and marked all the local disks (by their letters) again.
Posted by: igor Posted on: September 02, 2005, 07:20:37 AM
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I’ve heard about the (twice) repeated scanning a couple of times already. It always showed up that the user selected both Local disks and Folder selection and marked all the local disks (by their letters) again.
Thanks Igor! That must have been it. I went in and made the selection for both disks and made sure that was the only selection made. The instructions kinda led me to believe that you could pick the disk and the folders, but when I just elected to scan the disks it went once and then gave me a report and a log. Thanks again.