Avast won't update

Avast Free Antivirus / Premium Security
1

Avast just stopped updating today. Tried uninstalling and reinstalling and I get the same problem.

Windows Vista x64 sp 2
Avast ver. 4.8.1368

last few lines of log file showing error:

03.01.2010 23:27:50 file: GetFileWithRetry: vps-9123100-9123000.vpu downloaded and verified
03.01.2010 23:27:50 package: DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vps-9123100-9123000.vpu, returned 0x00000000
03.01.2010 23:27:51 package: PerformDiff: Ok
03.01.2010 23:27:51 internet: Used server: http://download612.avast.com/iavs4x
03.01.2010 23:27:51 file: GetFileWithRetry: vps-10010100-9123100.vpu downloaded and verified
03.01.2010 23:27:51 package: DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vps-10010100-9123100.vpu, returned 0x00000000
03.01.2010 23:27:51 package: PerformDiff: Ok
03.01.2010 23:27:52 internet: Used server: http://download612.avast.com/iavs4x
03.01.2010 23:27:52 file: GetFileWithRetry: vps-10010200-10010100.vpu downloaded and verified
03.01.2010 23:27:52 package: DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vps-10010200-10010100.vpu, returned 0x00000000
03.01.2010 23:27:52 package: PerformDiff: Ok
03.01.2010 23:27:52 internet: Used server: http://download612.avast.com/iavs4x
03.01.2010 23:27:52 file: GetFileWithRetry: vps-10010201-10010200.vpu downloaded and verified
03.01.2010 23:27:52 package: DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vps-10010201-10010200.vpu, returned 0x00000000
03.01.2010 23:27:52 package: PerformDiff: Ok
03.01.2010 23:27:53 internet: Used server: http://download612.avast.com/iavs4x
03.01.2010 23:27:53 file: GetFileWithRetry: vps-10010300-10010201.vpu downloaded and verified
03.01.2010 23:27:53 package: DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vps-10010300-10010201.vpu, returned 0x00000000
03.01.2010 23:27:53 package: PerformDiff: Ok
03.01.2010 23:28:09 package: ERROR PerformPkgDiff: SaveFullPackage(C:\Program Files\Alwil Software\Avast4\Setup\vps-10010300.vpu) failed, error 0x00000057 (0)
03.01.2010 23:28:09 package: Vpu: C:\Program Files\Alwil Software\Avast4\Setup\vps-10010300.vpu, size: 24. md5: CCB2CE5CE571CD38CBEE4A7E5B888575, computemd5 returned 0x00000000, sig: 00000000000000000000000000000000000000000000000000000000000000000000000000000000 returned 0x2000000B
03.01.2010 23:28:09 general: Err:The parameter is incorrect.

Any help would be greatly appreciated.

– Hugh

2

Welcome

Do you have a software firewall installed?
How do you connect to the Internet?

3

No software firewall. My router runs my firewall.

Update: This morning avast updated just fine. Could this have been a problem on avast’s side? Should I still be concerned?

4

I am happy you received an update.

I do not use a software firewall either.

I am looking forward to avast! V5 coming sometime in January.