avast! & XP64

igor0 · 2006-10-16T22:30:36.000Z

Can you be a little more specific, please? What exactly does it mean, “hide”?

Lisandro · 2006-10-16T22:57:44.000Z

Besides what Igor said, we will need more information to be able to help you:

Which OS are you using? Is it up to date?
What avast! version and VPS file (virus database) number?
Which actions have you taken to try solving the problem?
Do you use a firewall? Which one?
Do you have any other antivirus installed in your system?
Any other security programs that could interfere?

system · 2006-10-17T10:07:29.000Z

MB A8N-SLI Deluxe
CPU AMD Athlon x62 Dual Core 4400+ 2.21GHz
RAM 1G
HD Seagate SATA2 RAID 1
Vcard Extreme N6800/TD/256M

OS: Microsoft Windows Professional x64 Edition Version 2003
SP1 (its up to date)

I use Windows FireWall, Windows Defender ver. 1.1.1347.0 engine
ver. 1.1.1603.0, AVAST! 4.7 Professional ver. 4.7.892 VPS ver.0641-5

I dont have any other antivirus.
When I run avast!, it scans memory, but after scan avast! window
doesn’t appear at the screen. When I reboot system the window
appear at the screen and then close.

Lisandro · 2006-10-17T11:46:33.000Z

XXLBony post:4:

When I run avast!, it scans memory, but after scan avast! window doesn’t appear at the screen. When I reboot system the window appear at the screen and then close.

Can you test this?

Select START > RUN …
Enter the following command:
C:\WINDOWS\SysWOW64\REGSVR32.EXE ACTSKIN4.OCX

Press OK (or Enter).
A message saying that the file was successfully registered should appear…

If that does not work, seems that for some reason, ActiveSkin (the 3rd party library avast uses for skinning) does not seem to be working on your system. As a workaround, we may disable skinning in avast - that should solve the problem. To do that, open the file \data\avast4.ini, look up the [UserInterface] section, and add the following entry:

StartWithSkin=0

igor0 · 2006-10-17T14:44:53.000Z

Do you use any “skinning” programs?

system · 2006-10-17T19:13:20.000Z

Tech post:5:

XXLBony post:4:

When I run avast!, it scans memory, but after scan avast! window doesn’t appear at the screen. When I reboot system the window appear at the screen and then close.

Can you test this?

Select START > RUN …
Enter the following command:
C:\WINDOWS\SysWOW64\REGSVR32.EXE ACTSKIN4.OCX

Press OK (or Enter).
A message saying that the file was successfully registered should appear…

If that does not work, seems that for some reason, ActiveSkin (the 3rd party library avast uses for skinning) does not seem to be working on your system. As a workaround, we may disable skinning in avast - that should solve the problem. To do that, open the file \data\avast4.ini, look up the [UserInterface] section, and add the following entry:

StartWithSkin=0

This didnt help me…

igor post:6:

Do you use any “skinning” programs?

May be WinAmp…

system · 2006-10-17T19:30:39.000Z

Avast! 4.7 Russian Edition

igor0 · 2006-10-17T20:49:56.000Z

XXLBony post:7:

igor post:6:

Do you use any “skinning” programs?

May be WinAmp…

No, I meant some tool that adds skinning to your whole system - something like WindowBlinds, IconPackager, …

Lisandro · 2006-10-18T01:28:46.000Z

igor post:9:

No, I meant some tool that adds skinning to your whole system - something like WindowBlinds, IconPackager, …

Igor is refering to a theme application.

system · 2006-10-18T08:27:31.000Z

I don’t have theme application.
When I installed avast!, It worked.
May be NVIDIA drivers for video card?

igor0 · 2006-10-18T15:43:00.000Z

Well, everything is possible, but it’s hard to say for sure. Can you post a list of running processes, please (when avast! is invisible on background) - e.g. screenshot(s) from the Task Manager?
Thanks!

system · 2006-10-18T21:22:59.000Z

I unistalled NVIDIA video card drivers. Then reboot.
AVAST! run.
I install drive again. AVAST! work!
Thanks.

Lisandro · 2006-10-19T01:16:06.000Z

XXLBony post:13:

I unistalled NVIDIA video card drivers. Then reboot.
AVAST! run.
I install drive again. AVAST! work!

Gremlins ;D

system · 2006-10-19T12:10:26.000Z

When I enabled NVIDIA desktop features and then reboot,
avast! window doesn’t appear.
And when I disables NVIDIA desktop features and then reboot,
avast! window appear.
NVIDIA drivers version is 91.36 or 91.35

Vlk · 2006-10-19T19:54:01.000Z

Please try importing this registry file

http://public.avast.com/~vlk/menuhook.reg

Does it make any difference?

Thanks
Vlk

system · 2006-10-21T14:56:52.000Z

Yes. It does it.

system · 2006-10-21T15:00:01.000Z

Sorry…
Yes. It does make.

Vlk · 2006-10-21T16:29:24.000Z

Are you saying the reg file solves the problem?

system · 2006-10-22T15:46:31.000Z

Yes, I do.
The reg file solves the problem.

system · 2006-10-22T15:54:08.000Z

Sorry…
Yes, I am
The reg file solves the problem.

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