I was using my older win 10 computer, Avast popped up and showed I needed to restart my computer so I did, was not able to log in, showed critical_process_died. I can no longer use that computer. What caused this?
I’m going to buy a new computer and I will find another anti-virus.
BTW@bob3160…I done a repair and the Safezone Browser still does not work.
so we wont see that again? … (reply nr #16 / 17 ) >> https://forum.avast.com/index.php?topic=187207.msg1321207#msg1321207
I just ordered a new computer and I doubt that I will install Avast again.
It will probably arrive with a preinstalled AV from factory, if not Win10 containe Windows defender
congrats and good luck with new computer …
I would still like to know what caused this. It was working fine before I restarted. Just hooked it up again hoping it might work but all I get is a black screen.
As I told you in the other thread, if repaid didn’t work, do a clean install.
Do you remember your reply ???
Please stick to one post to make things easier to follow.
This is a different topic.
So why did you mention the other topic ???
[quote author=-midnight link=topic=189478.msg1330218#msg1330218 date=1470336129]
I was using my older win 10 computer, Avast popped up and showed I needed to restart my computer so I did, was not able to log in, showed critical_process_died. I can no longer use that computer. What caused this?
Can someone please tell me how to fix this?
I didn’t know how to fix my computer so I had to set it back to factory settings.
When I restored this computer to factory settings it showed I had win 8 but I got the free win upgrade and now have the Anniversay update installed.
I suggest that you get some information on setting up a robust Backup and Restore strategy, as you are causing yourself a lot of grief. There is plenty of software out there for Backups and Recovery of said backups.
Make regular hard disk images (at the least weekly) and keep copies going back about a month (3-4 backups) then you can go back to your last hard disk image (about a week at most old) and not have to go to a factory restore (that is plain crazy).
You don’t need third party apps. Windows has a built in Image Backup function that’s easy to use and I’ve always found it very reliable.
This will make using it very easy:
https://www.youtube.com/watch?v=m5h9Kug5HTI
Doesn’t this require your backup to be on a second or external HDD (generally advisable) ?
I know that is what was recommended in the windows 7 backup function, although it doesn’t force you to.
I had to do a factory restore because I ran diagnostic’s and it showed my hard drive was bad.
Certainly. Backing up to your current HD is worthless. If it crashes or becomes unavailable, you also don’t have access to the backup.
If your had drive is bad, you need a new HD. All the more reason to have an image backup.
After I restored my pc to factory settings and ran diagnostics it showed nothing was wrong with my HD.
My new computer was just delivered but I don’t really need it now.
All the more reason to have a robust Backup and Recovery strategy in place.
Just think of all of the hassle, stress, not to mention expense of this instance alone could all have been taken care of in about 30 minutes (tops) to restore your drive image. If I experience a problem that is likely to take longer than the time (around 20 minutes for me) to resolve the problem then I restore my last drive image.
I’d say DavidR is correct. Also bob3160.
As for the harddrive showing as bad, often wiping it or reformatting it (which is what would’ve happened with restoring your PC back to factory settings) will temporarily clear the drive of hard disk errors otherwise known as bad sectors. New bad sectors will appear as little as two weeks if used daily from now and you will be back to where you started because your drive is at the end of its useful life. You need to replace your drive before it is too late.