Oça bom dia… Ontem fiz a atualizaçao do meu avast free pro avast internet securyt, mais ao tentar entrar no msn percebi que minha conecçao com a internet era cortada,e quando tento entrar em qual quer site da internet o mesmo acontece… alguem pode me ajudar
Você está usando o avast! gratuito ou pago?
Algum outro programa de segurança (antivirus, firewall, etc.)?
PAGO
Tente uma instalação limpa.
Você pode me seguir em inglês?
- Download the latest version of avast! Uninstall Utility and save it.
- Download the latest avast! version and save it.
- (Optional) If you want, save your avast! settings for later restoration (Settings > Maintenance > Back up).
- Uninstall avast from Control Panel (if possible). If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
- Run the avast! Uninstall Utility saved on 1 in Safe Mode. Boot after you’ve run it. Repeat this for any major avast! version you have ever installed/upgraded in your computer.
- Install avast! using the setup saved on 2. Boot.
- Register your free copy or add the license key for Pro. Or even upgrade your key from old versions.
- Check and post the results. If, for any reason, you did not solve, try doing the step 3 in Safe Mode anyway.