Avasti shows C:\RECYCLE\NPROTECT ????

Win2kPro (update 4)

I removed Norton SystemWorks last month by uninstalling and also by using that removal utility that is needed to remove all the vestigial remnants :slight_smile:

However when I run Avasti anti virus software on my PC I can see it scanning a huge folder that it clearly lists as:

C:\RECYCLE\NPROTECT

… where it scans hundreds of files and archives…

Yet… when I switch on hidden files in the settings there is no sign of such a folder.

Any ideas ?

Hi,

did you do the uninstal and removal under Administrator-Login ?
did you reboot after it… ?
did you empty all windows wastebaskets/Recyled-folders ?

try again the tool with reboot, look on the symantec website for more info on manual removal…
or try booting to safeMode (F8-Boot) and removing it there…

I did all those things but I will do it again… since you mention it…

But other than the removal tool how can I remove something I cannot see ?

Open a DOS Window.
Type:

del \?\C:\RECYCLE\NPROTECT*.*
or
del \?\C:\RECYCLER\NPROTECT*.*

Will you call me guru? ;D

I forgot to say: this is a problem of Norton SystemWorks and not avast.
Your uninstallation was poor because Norton is one of the worse programs to be uninstalled :cry:

Yup,as Technical said. Its recommended to flush Norton protected files before uninstalling SystemWorks. Or with Technicals commands for CMD :slight_smile:

Yes I will… :slight_smile: I did as above and got a response y/n and chose y… and something happened :slight_smile: I won’t know if it worked until I do another scan with Avasti - but thanks in advance :slight_smile:

Yes I do realise it’s a Norton caused problem. I asked here because being a major competitor I hoped many people here would have migrated from Norton and therefore would have had a similar problem…

Had I known Norton was so difficult to remove before I did so I would of course have flushed and everything first… sorry about that… I guess we never usually know in advance…:slight_smile:

Thanks for all the help…!

What do you see in these Registry keys?

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\VirtualDeviceDrivers
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Control\VirtualDeviceDrivers
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\VirtualDeviceDrivers

Is there any Symantec driver listed there?

technical - I appreciate your help very much but I would ask you to be careful about this advice in future …

I carried out those instructions and when I rebooted… I had lost my Admin profile in Win2k… luckily though I am not a guru I am competent… and was able to create a new profile… also as an administrator.

However I have lost all of my prefernces for more than a dozen programs … including all my Gravity usenet history and settings and stuff ???. Luckily I was able to copy over some stuff such as desktop and things…
It’s going to take me a while to catch up… :frowning:

Sorry saoir, I did that suggestion because I use it in Windows XP…
I did not lose - I cannot imagine how this happen in your computer - the administrator account…
It’s a terrible side effect :cry:

It’s my own responsibility: spent the weekend reinstalling more than a dozen apps… email/usent/dreamweaver/ etc… and trying to reclal the settings/profiles…
Dangerous thing them command prompts…