Avoutext.dll error on Outlook 2002 Startup

Got the following error message after installing Avast! v4 (home) whenever I run Outlook 2002.

The add-in “C:\PROGRA~1\ALWILS~1\AVAST32\Avoutext.dll” could not be installed or loaded. This problem may be resolved by using Detect and Repair on the Help menu. Unable to load
“C:\PROGRA~1\ALWILS~1\AVAST32\Avoutext.dl…”. You may be out of memory, out of system resources, or missing a .dll file.

I had uninstalled Avast! v3 prior to installing v4.

Any idea how I fix this?

Classic problem :wink:
Please kindly check http://www.avast.com/forum/index.php?board=2;action=display;threadid=155;start=0

Hope this helps,
Vlk

I have Win XP, and have encountered the same problem. I tried the solution suggested, but there was no file with that name on my computer (extend.dll) to delete. The “funny” thing is that I get the error message on one of the two user profiles of my computer (the one that I did not use to install avast from), the other one works perfect.

Any suggestions?

All the best

It is actually “extend.dat”, not “extend.dll” - is it just a typo, or you were really searching for extend.dll?

Sorry; I searched for extend.dat, but couldn´t find it. Any suggestions? All the best

  1. Try searching the registry for string “avoutext”. Remove its all respective occurences.

  2. In Oulook, go to Tools->Options->Other->Advanced->Add-in Manager, and make sure Avast32 is not present (if it is, check it off).

Vlk

Hi, and thanks a lot! I didn´t have any “avoutext”, but “Avast32” was checked on the user profile that failed, not on the other one.

Thanks again for your fast help.

All the best

Thanks! This solved my problem:

  1. In Oulook, go to Tools->Options->Other->Advanced->Add-in Manager, and make sure Avast32 is not present (if it is, check it off).