AVS Definitions Update Seemingly Not Working

Avast Free Antivirus / Premium Security
1

Have been a devoted Avast! user for two years and this is the first time this has happened. Background: WinXP, broadband connection.

Noticed the little red warning message that the Avast! update did not work. Right clicked on the spinning Avast! globe and chose UPDATING > !AVS UPDATE … nothing happens.

Rebooted machine. After completion of reboot, Windows Security Alert box opens advising me my antivirus definitions may not be current. I opened the Avast! Simple User Interface and tried executing the update from there … no response.

Since this is the first evolution of this situation, I’m a bit stumped. I have a valid registration and all other functions of Avast! (email guarding, etc.) seem to be working just fine. Any help would be appreciated.

2

Hi,

??? Have you tried repairing avast! installation?
Add/Remove Programs>Avast! Antivirus>Change/Remove>Repair

3

<<< Have you tried repairing avast! installation?
Add/Remove Programs>Avast! Antivirus>Change/Remove>Repair >>>

Thanks for your reply. Yes, I’ve already that which you suggest. The result is an error message that states:

 avast!
 A setiface error has occurred:  2
 Try to reinstall, or contact Support please.

Jan

4

Did you reinstall it?

5

<<< Did you reinstall it? >>>

Forgive the delay in responding, xmas. Had a minor emergency to contend with before I could get back to this board.

To answer your question, yes, I did reinstall it … however, it’s worth mentioning that I had to reinstall it it TWICE for the problem to vanish. Seems to be working fine now. Have a new computer coming any day now so I’ll need to repeat the process all over again.

Thanks for taking the time to respond to my query.

Jan :smiley: