Avst 7 problem

Avast Free Antivirus / Premium Security
1

Hello, I installed Avast! free version but when I bought licence then after update I restarted my PC to allow Avast! upgrade to Pro I mean IS. When I logged on Avast! blocked my internet i could not access any internet access.
Does anyone know how to fix this? please help. Thank you!

2
  • Which avast!..?? (Free/Pro/IS)
  • Which version…??
  • OS…?? (32/64 Bit…? - which SP…?)
  • Other security related software installed…??
  • Which AV did you use before avast!..??
3

avast! 7 free version then upgraded to Pro IS version after upgrading I had this problem.
My OS is Windows 7 home premium 64 bit operating system.
I used Vipre internet security before Avast!

4
  1. Download avast! Pro Antivirus: http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
  2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions…!!)
  3. Reinstall avast! with the downloaded installer from point 1.
  4. Reboot.
5

Sorry I meant avast! 7 IS

6

OK, no problem… :wink:

  1. Download avast! Internet Security: http://files.avast.com/iavs5x/avast_internet_security_setup.exe
  2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions…!!)
  3. Reinstall avast! with the downloaded installer from point 1.
  4. Reboot.
7

:confused: It did not work I had same problem

8

Just a thought. You may have remnants of the Vipre IS installation.
Make sure you use the developers removal tool(Clean up) and then try the previous instructions to install Avast again. :slight_smile:

9

Did you uninstall Vipre Internet Security? If you did how did you uninstall it? Did you use CCleaner to clean-up left overs? ???
http://filehippo.com/download_ccleaner/ :slight_smile:

Rats, I was not quite quick enough. >:(

10

I still have Vipre IS

11

Do you still have installed Vipre IS??

DJBone

12

Installing and running (2) two IS programs is not recommended and can result in system errors and malfunctioning programs. ???
Uninstall one of the IS programs. :slight_smile:

Edit: preferably Vipre. :wink: ;D

13

I still have same problem =[ can’t connect to internet with avast! 7 IS when I buy a licence this problem starts but when its on 30 day trial its fine.